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Challenges in virtual team communication in the context of virtual exchange experience

Sanna Ala-Kortesmaa

Sanna Ala-Kortesmaa

Tampere UniversityTampere, FINLAND
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Ala-Kortesmaa, Sanna
 y 
Candice Muñoz

Candice Muñoz

Mott Community CollegeFlint, USA
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Muñoz, Candice
  
28 mar 2023
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Categoría del artículo: Research Article
Publicado en línea: 28 mar 2023
Páginas: 49 - 61
DOI: https://doi.org/10.2478/eurodl-2023-0004
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© 2023 Sanna Ala-Kortesmaa et al., published by Sciendo
This work is licensed under the Creative Commons Attribution 4.0 International License.

Figure 1.

Culture-related challenges in virtual team communication.
Culture-related challenges in virtual team communication.

Figure 2.

Social information sharing approach to explain challenges in virtual team communication through theories and concepts of computer-mediated communication.
Social information sharing approach to explain challenges in virtual team communication through theories and concepts of computer-mediated communication.

Figure 3.

Social online presence approach to explain challenges in virtual team communication through theories and concepts of computer-mediated communication.
Social online presence approach to explain challenges in virtual team communication through theories and concepts of computer-mediated communication.

Motivation-related challenges in virtual team communication

Individual-level challenges Team-level challenges
Practical challenges Temporal Personality-related (introversion) Competence-related Implementation-related (time + team size) Knowledge level-related
Communicational challenges Lack of communication and participation Unresponsiveness Lack of communication and participation Unresponsiveness Lack of overt listening behaviour Lack of feedback (expressions of confusion, [dis] agreements)
Attitudinal challenges Negative attitudes towards the task Lack of resourcefulness No social consequences from not participating
Relational challenges Negative interpretations Unwillingness to compromise Varying expectations Negative attitudes towards other team members Roles and communication patterns formed early and were permanent De-individuation (we vs. they)
Idioma:
Inglés
Calendario de la edición:
2 veces al año
Temas de la revista:
Ciencias sociales, Educación, Currículo y pedagogía, Educación, otros
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