Sentiments and Perceptions of Business Respondents on Social Media: an Exploratory Analysis

Adolphs, S., B. Brown, R. Carter, P. Crawford, and O. Sahota. 2004. “Applying Corpus Linguistics in a Health Care Context.” Journal of Applied Linguistics 1: 9-28.10.1558/japl.1.1.9.55871Search in Google Scholar

Baker, P., C. Gabrielatos,M. Khosravinik, M. Krzyzanowski, T. McEnery, and R. Wodak. 2008. “A Useful Methodologic Synergy? Combining Critical Discourse Analysis and Corpus Linguistics to Examine Discourses of Refugees and Asylum Seekers in the UK Press.” Discourse and Society 19: 273-306. Doi: http://dx.doi.org/10.1177/0957926508088962.10.1177/0957926508088962Search in Google Scholar

Blumer, H. 1973. Symbolic Interactionism: Perspectives and method. Prentice-Hall, Englewood Cliffs: New Jersey.Search in Google Scholar

Braun, V. and V. Clarke. 2006. “Using Thematic Analysis in Psychology.” Qualitative Research in Psychology 3: 77-101. Doi: http://dx.doi.org/10.1191/1478088706qp063oa.10.1191/1478088706qp063oaSearch in Google Scholar

Coosto. 2014. The Facts Webpage. Available at: http://www.coosto.nl/home/about/feiten and in English at http://www.coosto.co.uk/home/about/facts (accessed March 2014).Search in Google Scholar

Daas, P.J.H. and M.J. Puts. 2014. “Social Media Sentiment and Consumer Confidence.Statistics Paper Series, No. 5. European Centeral Bank.” Available at: http://www.ecb.europa.eu/pub/pdf/scpsps/ecbsp5.pdf (accessed April 16, 2015).Search in Google Scholar

Daas, P.J.H. and M.J. Puts. 2014a. “New and Emerging Methods: Big Data as a Source of Statistical Information.” The Survey Statistician 69. Available at: http://isi.cbs.nl/iass/N69.pdf (accessed April 16, 2015).Search in Google Scholar

Daas, P.J.H., M.J. Puts, B. Buelens, and P.A.M. van den Hurk. 2013. “Big Data and Official Statistics.” In Proceedings of the NTTS (New Techniques and Technologies for Statistics) 2013, March 5-7, Brussels. Available at: http://www.cros-portal.eu/sites/default/files/NTTS2013fullPaper_76.pdf (accessed April 16, 2015).Search in Google Scholar

Daas, P.J.H., M. Roos, M. van de Ven, and J. Neroni. 2012. “Twitter as a Potential Data Source for Statistics.” Discussion paper 201221. The Hague/Heerlen: Statistics Netherlands. Available at: http://www.cbs.nl/NR/rdonlyres/04B7DD23-5443-4F98-B466-1C67AAA19527/0/201221x10pub.pdf (accessed April 16, 2015).Search in Google Scholar

Dillman, D. 1978. Mail and Telephone Surveys: The Total Design Method. New York: John Wiley and sons.Search in Google Scholar

Gabrielatos, C. and P. Baker. 2008. “Fleeing, Sneaking, Flooding: A Corpus Analysis of Discursive Constructions of Refugees and Asylum Seekers in the UK Press 1996-2005.” Journal of English Linguistics 36: 5-38. Doi: http://dx.doi.org/10.1177/0075424207311247.10.1177/0075424207311247Search in Google Scholar

Giesen, D. 2012. “Exploring Causes and Effects of Perceived Response Burden.” Paper presented at the Fourth International Conference on Establishment Surveys (ICES IV), Montreal, 11-14 June, 2012. Available at: http://www.amstat.org/meetings/ices/2012/papers/302171.pdf (accessed April 16, 2015).Search in Google Scholar

Groves, R.M. 2011. “Three Eras of Survey Research.” Public Opinion Quarterly 75: 861-871. Doi: http://dx.doi.org/10.1093/poq/nfr057.10.1093/poq/nfr057Search in Google Scholar

Guion, L.A., D.C. Diehl, and D. McDonald. 2011. Triangulation: Establishing the Validity of Qualitative Studies. Available at: http://edis.ifas.ufl.edu/fy394 (accessed June 1, 2014).Search in Google Scholar

Haraldsen, G. 2013. “Quality Issues in Business Surveys.” In Designing and Conducting Business Surveys, edited by G. Snijkers, H. Haraldsen, J. Jones, and D. Willimack, 83-125. Hoboken, NJ: Wiley.10.1002/9781118447895.ch03Search in Google Scholar

Haraldsen, G., J. Jones, D. Giesen, and L.-C. Zhang. 2013. “Understanding and Coping with Response Burden.” In Designing and Conducting Business Surveys, edited by G. Snijkers, H. Haraldsen, J. Jones, and D. Willimack, 219-252. Hoboken: Wiley.10.1002/9781118447895.ch06Search in Google Scholar

Hardt-Mautner, G. 1995. Only Connect. Critical Discourse Analysis and Corpus Linguistics. UCREL Technical Paper 6. Lancaster: Lancaster University. Available at: http://ucrel.lancs.ac.uk/papers/techpaper/vol6.pdf (accessed April 16, 2015).Search in Google Scholar

Hoey, M. 2005. Lexical Priming: A New Theory of Words and Language. London: Routledge.Search in Google Scholar

Homans, G.C. 1958. “Social Behavior as Exchange.” Americal Journal of Sociology 63: 597-606.10.1086/222355Search in Google Scholar

Jehn, K.A. and L. Doucet. 1996. “Developing Categories from Interview Data: Text Analysis and Multidimensional Scaling. Part 1.” Field Methods 8: 15-16.Search in Google Scholar

Jehn, K.A. and L. Doucet. 1997. “Developing Categories for Interview Data: Consequences of Different Coding and Analysis Strategies in Understanding.” Field Methods 9: 1-7.Search in Google Scholar

Jensen, K.B. 2012. A Handbook of Media and Communication Research. Qualitative and Quantitative Methodologies, 2nd ed. New York: Routledge.Search in Google Scholar

Jensen, K.B. and R. Helles. 2011. “The Internet as a Cultural Forum: Implications for Research.” New Media and Society 13: 517-533. Doi: http://dx.doi.org/10.1177/1461444810373531.10.1177/1461444810373531Search in Google Scholar

Leech, G. 1992. “Corpora and Theories of Linguistic Performance.” In Directions in Corpus Linguistics: Proceedings of the Nobel Symposium 82, Stockholm, 4-8 August 1991, edited by J. Svartvik, 105-122. Berlin: Mouton de Gruyter.Search in Google Scholar

Mautner, G. 2007. “Mining Large Corpora for Social Information: The Case of Elderly.” Language in Society 36: 51-72. Doi: http://dx.doi.org/10.1017/S0047404507070030.10.1017/S0047404507070030Search in Google Scholar

Nattinger, J.R. and J.S. DeCarrico. 1992. Lexical Phrases and Language Teaching.Oxford: Oxford University Press.Search in Google Scholar

Pennebaker, J.W., M.E. Francis, and R.J. Booth. 2001. Linguistic Inquiry and Word Count (LWIC): A Computerized Text Analysis Program. Mahwah, NJ: Erlbaum Publishers Poon, P., G. Albaum, and F. Evangelista. 1999. “An Empirical Test of Alternative Theories of Survey Response Behaviour.” International Journal of Market Research 41: 1-18.Search in Google Scholar

Ryan, G.W. and H.R. Bernard. 2003. “Techniques to Identify Themes.” Field Methods 15: 85-109. Doi: http://dx.doi.org/10.1177/1525822X02239569.10.1177/1525822X02239569Search in Google Scholar

Ryan, G.R. and T. Weisner. 1996. “Analyzing Words in Brief Descriptions: Fathers and Mothers Describe Their Children.” Field Methods 8: 13-16.Search in Google Scholar

Seale, C., S. Ziebland, and J. Charteris-Black. 2006. “Gender, Cancer Experience and Internet Use: A Comparative Word Analysis of Interviews and Online Cancer Support Groups.” Social Science and Medicine 62: 2577-2590. Doi: http://dx.doi.org/10.1016/j.socscimed.2005.11.016.10.1016/j.socscimed.2005.11.01616361029Search in Google Scholar

Silverman, D. 2000. “Analyzing Talk and Text.” In The Handbook of Qualitative Research, edited by N.K. Denzin and Y.S. Lincoln, 821-834. Thousand Oaks, CA: Sage.Search in Google Scholar

Sinclair, J. 1991. Corpus Concordance Collocation. Oxford: Oxford University Press.Search in Google Scholar

Singer, E. 2012. “Toward a Benefit-Cost Theory of Survey Participation: Evidence, Further Tests, and Implications.” Journal of Official Statistics 27: 379-392.Search in Google Scholar

Snijkers, G. 2008. “Getting Data for Business Statistics: A Response Model.” Paper presented at the 4th European Conference on Quality in Official Statistics, Rome.Available at: http://q2008.istat.it/sessions/25.html (accessed April 16, 2015).Search in Google Scholar

Snijkers, G. 2009. “Getting Data for (Business) Statistics: What’s new? What’s next?” Paper presented at the 2009 NTTS Conference (New Techniques and Technologies for Statistics). Brussels. Available at: http://ec.europa.eu/eurostat/documents/1001617/4398389/S5P2-GETTING-DATA-FOR-STATISTICS-SNIJKERS.pdf (accessed April 16, 2015).Search in Google Scholar

Snijkers, G., B. Berkenbosch, and M. Luppes. 2007. “Understanding the Decision to Participate in a Business Survey.” In Proceedings of the Third International Conference on Establishment Surveys (ICES-III). 18-21 June, 2007. Alexandria, VA: American Statistical Association, 1048-1059. Available at: https://www.amstat.org/meetings/ices/2007/proceedings/TOC.pdf.Search in Google Scholar

Snijkers, G., R. Go¨ttgens, and H. Hermans. 2011. “Data Collection and Data Sharing at Statistics Netherlands: Yesterday, Today, Tomorrow.” Paper presented at the 59th plenary session of the Conference of European Statisticians, 14-16 June, 2011, Geneva.Available at: http://www.unece.org/fileadmin/DAM/stats/documents/ece/ces/2011/20.e.pdf (accessed April 16, 2015).Search in Google Scholar

Snijkers, G., G. Haraldsen, J. Jones, and D.K. Willimack. 2013. Designing and Conducting Business Surveys. Hoboken, NJ: Wiley.10.1002/9781118447895Search in Google Scholar

Snijkers, G. and J. Jones. 2013. “Business Survey Communication.” In Designing and Conducting Business Surveys, edited by G. Snijkers, H. Haraldsen, J. Jones, and D. Willimack, 359-430. Hoboken, NJ: Wiley.10.1002/9781118447895.ch09Search in Google Scholar

Stieglitz, S. and L. Dang-Xuan. 2012. “Social Media and Political Communication: A Social Media Analytics Framework.” Social Network Analysis and Mining 3: 1277-1291. Doi: http://dx.doi.org/10.1007/s13278-012-0079-3.10.1007/s13278-012-0079-3Search in Google Scholar

Tesch, R. 1990. Qualitative Research: Analysis Types and Software Tools. New York: Falmar Press. Torres van Grinsven, V., I. Bolko, and M. Bavdazˇ. 2014. In Search of Motivation for Business Survey Response Task. Journal of Official Statistics 30: 579-606. Doi: http://dx.doi.org/10.2478/JOS-2014-0039.10.2478/jos-2014-0039Search in Google Scholar

Torres van Grinsven, V., I. Bolko, M. Bavdazˇ, and S. Biffignandi. 2011. “Motivation in Business Surveys.” BLUE-ETS Conference on business’ burden and motivation in official surveys, Statistics Netherlands, March 22-23 edited by D. Giesen and M. Bavdazˇ. Available at: http://www.cbs.nl/NR/rdonlyres/23FD3DF5-6696-4A04-B8EF-1FAACEAD995C/0/2011proceedingsblueets.pdf (accessed April 16, 2015).Search in Google Scholar

Van Vroenhoven, J. 2006. “Storend!” In Humor om te huilen: Zwartboek doorgeslagen regelgeving, 22-23. Tilburg: Brabants-Zeeuwse Werkgeversvereniging (BZW).Search in Google Scholar

Wenemark, M., A. Persson, H. Noorlind Brage, T. Svensson, and M. Kristenson. 2011. “Applying Motivation Theory to Achieve Increased Response Rates, Respondent Satisfaction and Data Quality.” Journal of Official Statistics 27: 393-414.Search in Google Scholar

Willimack, D. and G. Snijkers. 2013. “The Business Context and Its Implications for the Survey Response Process.” In Designing and Conducting Business Surveys, edited by G. Snijkers, H. Haraldsen, J. Jones, and D. Willimack, 39-82. Hoboken, NJ: Wiley.10.1002/9781118447895.ch02Search in Google Scholar

Wodak, R. 2007. “Pragmatics and Critical Discourse Analysis: A Cross-Disciplinary Inquiry.” Journal of Pragmatics and Cognition 15: 203-227. Doi: http://dx.doi.org/10.1075/pc.15.1.13wod. 10.1075/pc.15.1.13wodSearch in Google Scholar