1. bookVolumen 85 (2021): Heft 1 (June 2021)
Zeitschriftendaten
License
Format
Zeitschrift
eISSN
2335-8750
Erstveröffentlichung
16 Apr 2017
Erscheinungsweise
2 Hefte pro Jahr
Sprachen
Englisch
access type Uneingeschränkter Zugang

Process Management and Robotic Process Automation: The Insights from Systematic Literature Review

Online veröffentlicht: 08 Oct 2021
Volumen & Heft: Volumen 85 (2021) - Heft 1 (June 2021)
Seitenbereich: 87 - 106
Eingereicht: 15 Apr 2021
Akzeptiert: 30 Jul 2021
Zeitschriftendaten
License
Format
Zeitschrift
eISSN
2335-8750
Erstveröffentlichung
16 Apr 2017
Erscheinungsweise
2 Hefte pro Jahr
Sprachen
Englisch
Abstract

During the Fourth Industrial Revolution, the digital transformation revolutionised both individual organisations and entire industries. One such advanced technology is Robotic Process Automation (RPA). However, organisations do not always make the progress by using the RPA to increase the efficiency of their business processes. The scientific sources lack the synthesis of Process Management (PM) and RPA and insights into their interrelationship. This article aims to fill the gap in the systematic analysis of interrelations between PM and RPA from a managerial perspective by identifying less researched areas and formulating insights and recommendations for future research.

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