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Mastering Customer Success

<span xml:lang="en">Mastering Customer Success: Discover tactics to decrease churn and expand revenue</span>

Mar, Jeff

Armaly, Peter

Explore strategies, methods, critical skills that top CSMs exhibit in delivering well-designed, proactive customer success services, fostering lasting customer relationships and sowing the seeds for advocacyKey FeaturesMaster the art of driving measurable customer value, a cornerstone of business successExplore techniques to ensure your work is relevant, stimulating, and aligns with the evolving needs of your customers and businessRatchet up your understanding of building and operating dynamic and resilient CS organizationsPurchase of the print or Kindle book includes a free PDF eBookBook...

Explore strategies, methods, critical skills that top CSMs exhibit in delivering well-designed, proactive customer success...

Mastering Customer Success: Discover tactics to decrease...

Mastering Customer Success: Discover tactics to decrease churn and expand revenue

Format

Mastering Customer Success: Discover tactics to decrease churn and expand revenue

Jeff Mar

Peter Armaly

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