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Journals
Zagreb International Review of Economics and Business
Volume 22 (2019): Issue s2 (December 2019)
Open Access
Consumer Satisfaction on Online Services in Kosovo
Besim Beqaj
Besim Beqaj
University of Prishtina
Prishtina,
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Beqaj, Besim
,
Arta Krasniqi
Arta Krasniqi
University of Prishtina
Prishtina,
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Krasniqi, Arta
and
Valon Beqaj
Valon Beqaj
Kent State University
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Beqaj, Valon
Feb 17, 2020
Zagreb International Review of Economics and Business
Volume 22 (2019): Issue s2 (December 2019)
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Published Online:
Feb 17, 2020
Page range:
39 - 53
DOI:
https://doi.org/10.2478/zireb-2019-0026
Keywords
the consumer
,
e-Commerce
,
customer satisfaction
,
marketing mix
,
costumer care
© 2019 Besim Beqaj et al., published by Sciendo
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.
