[
Barrie De, D. G. (2017). “Quality Costing”, page 138. Taylor&Frances Group.
]Search in Google Scholar
[
Besterfield and Co., D. (2012). “Total Quality Management”. Elsevier.
]Search in Google Scholar
[
Bourne Mike, B. P. (2011). “Handbook of Corporate Management”, page 167. John Wiley and Sons Ltd.
]Search in Google Scholar
[
Carp, A. (2017). “Profitabilitatea ca forma de comunicare a valorii unei unitati care functioneaza in scopul obtinerii de profit”,. Romanian Statistical Review – Supplement no 6 /.
]Search in Google Scholar
[
Chevalier R., D. E. (1996.). “Le management de la qualite”. Grenoble: Presses Universitaires de Grenoble.
]Search in Google Scholar
[
Glavan M., D. M. (Iunie 2009). Studiu Empiric privind Costurile Referitoare la Calitate in Intreprinderile Prestatoare de Servicii din Romania. Managementul Calitatii, Vol XI, Nr. 26.
]Search in Google Scholar
[
Gogue, J. (1997). “Management de la Qualité”. Paris : Ed. Economica.
]Search in Google Scholar
[
Harrington, H. J. (1987). Poor-Quality Cost,. American Society for Quality, ISBN 978-0-8247-7743-2, OCLC 14965331.
]Search in Google Scholar
[
Hoyle, D. (2017). “Quality Management Essentials”. Elsevier.
]Search in Google Scholar
[
Ionescu, C. (1997). Ëxcelenta industriala, practica si teoria calitatii. Bucuresti: Ed. Economica.
]Search in Google Scholar
[
Nicolescu O., V. I. (2001). Fundamentele Managementului Organizatiri. Bucuresti: Tribuna Economica.
]Search in Google Scholar
[
Tucu, D. (2016). Optimizarea Costurilor Calitatii in Sistemele Industriale. Timisoara: Eurostampa.
]Search in Google Scholar