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Business Systems Research Journal
Volume 2 (2011): Issue 2 (June 2011)
Open Access
Understanding Process Performance Measurement Systems
Ljubica Glavan
Ljubica Glavan
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Glavan, Ljubica
Sep 19, 2012
Business Systems Research Journal
Volume 2 (2011): Issue 2 (June 2011)
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Published Online:
Sep 19, 2012
Page range:
25 - 38
DOI:
https://doi.org/10.2478/v10305-012-0014-0
Keywords
business process management
,
process orientation
,
performance indicators
,
business performance measurement
,
Performance Measurement System
,
Process Performance Measurement System
This content is open access.
Glavan, Ljubica
