Exploring Public Sentiment Towards Agile and Digital Transformation: A Refined Methodological Approach Through Twitter Sentiment Analysis and Topic Modeling
Faculty of Contemporary Sciences and Technologies, South East European University Tetovo, Faculty of Software Engineering, Canadian Institute of Technology Tirana
This work is licensed under the Creative Commons Attribution 4.0 International License.
Abrahamsson, P., Salo, O., Ronkainen, J., & Warsta, J. (2017). Agile software development methods: Review and analysis. arXiv preprint arXiv:1709.08439.Search in Google Scholar
Ahimbisibwe, A., Cavana, R. Y., & Daellenbach, U. (2015). A contingency fit model of critical success factors for software development projects: A comparison of agile and traditional plan-based methodologies. Journal of Enterprise Information Management, 28(1), 7-33.Search in Google Scholar
Beck, K., Beedle, M., Bennekum, A. V., et al. (2001). The Agile manifesto. Agile Alliance.Search in Google Scholar
Berman, S. J., & Bell, R. (2011). Digital transformation: Creating new business models where digital meets physical. IBM Institute for Business Value, 4.Search in Google Scholar
Blei, D. M., Ng, A. Y., & Jordan, M. I. (2003). Latent Dirichlet allocation. Journal of Machine Learning Research, 3, 993-1022.Search in Google Scholar
Boyd-Graber, J., Hu, Y., & Mimno, D. (2017). Applications of topic models. Foundations and Trends in Information Retrieval, 11(2-3), 143-296.Search in Google Scholar
Chang, J., Boyd-Graber, J., Gerrish, S., Wang, C., & Blei, D. M. (2009). Reading tea leaves: How humans interpret topic models. Advances in Neural Information Processing Systems, 22, 288-296.Search in Google Scholar
Conboy, K. (2009). Agility from first principles: Reconstructing the concept of agility in information systems development. Information Systems Research, 20(3), 329-354.Search in Google Scholar
Devlin, J., Chang, M. W., Lee, K., & Toutanova, K. (2019). BERT: Pre-training of deep bidirectional transformers for language understanding. Proceedings of the 2019 Conference of the North American Chapter of the Association for Computational Linguistics: Human Language Technologies, 1, 4171-4186.Search in Google Scholar
Dikert, K., Paasivaara, M., & Lassenius, C. (2016). Challenges and success factors for large-scale agile transformations: A systematic literature review. Journal of Systems and Software, 119, 87-108.Search in Google Scholar
Ganapati, S. (2020). Digital governance in the public sector: Digital transformation strategies and outcomes. Government Information Quarterly, 37(4), 101449.Search in Google Scholar
Gautam, A., & Yadav, R. (2014). Sentiment analysis of Twitter data using machine learning approaches and lexical resource. Proceedings of the 5th International Conference on Information Systems, 61-66.Search in Google Scholar
Hoda, R., & Noble, J. (2017). Becoming agile: A grounded theory of agile transitions in practice. Proceedings of the International Conference on Software Engineering, 141-151.Search in Google Scholar
Hutto, C. J., & Gilbert, E. (2014). VADER: A parsimonious rule-based model for sentiment analysis of social media text. Proceedings of the 8th International Conference on Weblogs and Social Media, 216-225.Search in Google Scholar
Kane, G. C., Palmer, D., Phillips, A. N., Kiron, D., & Buckley, N. (2015). Strategy, not technology, drives digital transformation. MIT Sloan Management Review, 14(1), 1-25.Search in Google Scholar
Kouloumpis, E., Wilson, T., & Moore, J. (2011). Twitter sentiment analysis: The good, the bad, and the OMG! Proceedings of the 5th International Conference on Weblogs and Social Media, 538-541.Search in Google Scholar
Liu, B. (2012). Sentiment analysis and opinion mining. Synthesis Lectures on Human Language Technologies, 5(1), 1-167.Search in Google Scholar
Liu, S., Liu, X., & Li, X. (2016). Understanding users’ concerns about the health data breach in healthcare organizations: A text mining approach. MIS Quarterly, 40(4), 993-1022.Search in Google Scholar
Mergel, I., Ganapati, S., & Whitford, A. B. (2021). Agile: A new way of governing. Public Administration Review, 81(1), 161-165.Search in Google Scholar
Nambisan, S., Wright, M., & Feldman, M. (2019). The digital transformation of innovation and entrepreneurship: Progress, challenges, and key themes. Research Policy, 48(8), 103773.Search in Google Scholar
Abazi Chaushi, B., Dika, Z., & Chaushi, A. (2017). Improving institutional services through university ERP: A study of the academic planning module development at SEEU. SEEU Review, 12(2), 62–81. https://doi.org/10.1515/seeur-2017-0018Search in Google Scholar
