<abstract xmlns="http://www.w3.org/1999/xhtml">

<p>Motivation plays an immense role and is one of the key factors for successful and qualitative performance in all spheres of personal and professional engagement of individuals. Therefore, educational institutions, including academia, pay special attention to finding tools for motivating students, but also for motivation of their academic staff. Increased motivation has shown to lead to better performance and better performance inevitably contributes to quality enhancement at both individual and institutional level.</p>
<p>The aim of this paper is to present an institutional Ranking and Remuneration (R&amp;R) Policy based on Key Performance Indicators (KPIs) in four areas identified as the most crucial for successful operation of a higher education institution: teaching and learning, research, staff digital profile, service to society and project-based activities. Southeast European University (SEEU) in North Macedonia has developed KPIs in these four areas through an inclusive and transparent process based on its unique Total Quality Management (TQM) approach. The policy has been created after many consultations, trials and simulations and its main objective is to enhance institutional academic productivity and effectiveness through a human resource vibration that starts from individual evaluation, motivation and performance differentiation and leads to stimulation for achieving excellence. It is at an initial stage and if tested well in practice, it can serve as a model for other higher education institutions in the country and wider.</p>
</abstract>

Motivation plays an immense role and is one of the key factors for successful and qualitative performance in all spheres of personal and professional engagement of individuals. Therefore, educational institutions, including academia, pay special attention to finding tools for motivating students, but also for motivation of their academic staff. Increased motivation has shown to lead to better performance and better performance inevitably contributes to quality enhancement at both individual and institutional level.
The aim of this paper is to present an institutional Ranking and Remuneration (R&R) Policy based on Key Performance Indicators (KPIs) in four areas identified as the most crucial for successful operation of a higher education institution: teaching and learning, research, staff digital profile, service to society and project-based activities. Southeast European University (SEEU) in North Macedonia has developed KPIs in these four areas through an inclusive and transparent process based on its unique Total Quality Management (TQM) approach. The policy has been created after many consultations, trials and simulations and its main objective is to enhance institutional academic productivity and effectiveness through a human resource vibration that starts from individual evaluation, motivation and performance differentiation and leads to stimulation for achieving excellence. It is at an initial stage and if tested well in practice, it can serve as a model for other higher education institutions in the country and wider.

Performance-Based Rank and Remuneration University Policy for Increased Motivation and Quality

SEEU Review

This work is licensed under the Creative Commons Attribution 4.0 International License.

Motivation plays an immense role and is one of the key factors for successful and qualitative performance in all spheres of personal and professional...

Performance-Based Rank and Remuneration University Policy for Increased Motivation and Quality

Published Online: Dec 30, 2021

Page range: 17 - 27

DOI: https://doi.org/10.2478/seeur-2021-0018

Keywords
Policy, Motivation, Quality, Key Performance Indicators in Education

© 2021 Veronika Kareva et al., published by Sciendo

This work is licensed under the Creative Commons Attribution 4.0 International License.

Performance-Based Rank and Remuneration University Policy for Increased Motivation and Quality

Published Online: Dec 30, 2021

Page range: 17 - 27

DOI: https://doi.org/10.2478/seeur-2021-0018

KeywordsPolicy, Motivation, Quality, Key Performance Indicators in Education

© 2021 Veronika Kareva et al., published by Sciendo

This work is licensed under the Creative Commons Attribution 4.0 International License.

Keywords
Policy, Motivation, Quality, Key Performance Indicators in Education