[
Babar, Z. (2021). Ten recommendations to improve pharmacy practice in low and middle-income countries. Journal of Pharmaceutical Policy and Practice, 14(1), 6-9.
]Search in Google Scholar
[
Charm, T., Coggins, B., Robinson, K. and Wilkie, J. (2020). The great consumer shift: Ten charts that show how US shopping behavior is changing, https://www.mckinsey.com/capabilities/growth-marketing-and-sales/our-insights/the-great-consumer-shift-ten-charts-that-show-how-us-shopping-behavior-is-changing, retrieved on Dec 2022
]Search in Google Scholar
[
Cosentino, B. (2022). Online Pharmacies: The Good, The Bad and The Very Bad, https://www.nextavenue.org/online-pharmacies-good-bad-and-very-bad/, retrieved on Jun 2022.
]Search in Google Scholar
[
Dawoud, D. and Soliman, K. (2020). Cost-Effectiveness of Antiviral Treatments for Pandemics and Outbreaks of Respiratory Illnesses, Including COVID-19: A Systematic Review of Published Economic Evaluations. Value in Health, 23(11), 1409–1422.
]Search in Google Scholar
[
Desselle, S., Hoh, R., Rossing, C., Gill, A. and Zamora, L. (2020). Work Preferences and General Abilities Among US Pharmacy Technicians and Danish Pharmaconomists. Journal of Pharmacy Practice, 33(2), 142–152.
]Search in Google Scholar
[
Domínguez-Falcón, C., Verano-Tacoronte, D. and Suárez-Fuentes, M. (2018). Exploring the customer orientation of Spanish pharmacy websites. International Journal of Pharmaceutical and Healthcare Marketing, 12(4), 447-462.
]Search in Google Scholar
[
Dorokhova, L. and Dorokhov, O. (2019). Computer consumer behavior modeling: Multicriteria model for choosing ionizers. Bulletin of the Transilvania University of Brasov, Series III: Mathematics, Informatics, Physics,, 12(1), 123–144
]Search in Google Scholar
[
Dorokhova, L., Dorokhov, O. and Malyarets, L. (2018). Computer modeling of customer service: Cases of buyer queues in Pharmacies. Bulletin of the Transilvania University of Brasov, Series III: Mathematics, Informatics, Physics, 11(2), 243–272.
]Search in Google Scholar
[
Elbeddini, A., Botross, A. and Gerochi, R. (2020). Pharmacy response to COVID-19: lessons learnt from Canada. Journal of Pharmaceutical Policy and Practice, 13, 76-84.
]Search in Google Scholar
[
Fokina, M. (2023). Online Shopping Statistics: Ecommerce Trends for 2023, https://www.tidio.com/blog/online-shopping-statistics/, retrieved on Jan 2023
]Search in Google Scholar
[
Hirche, C., Bijmolt, T. and Gijsenberg, M. (2022). When Offline Stores Reduce Online Returns. Sustainability, 14, 7829. https://doi.org/10.3390/su14137829
]Search in Google Scholar
[
Hussain, R., Dawoud, D. and Babar, Z. (2021). Drive-thru pharmacy services: A way forward to combat COVID-19 pandemic. Research in Social and Administrative Pharmacy, 17(1), 1920–1924.
]Search in Google Scholar
[
Jokinen, L. and Puumalainen, I. (2019). Influence of strategic planning on product marketing and health service orientation of community pharmacies - A national survey in Finland. Health Policy, 123(5), 462-467.
]Search in Google Scholar
[
Kevrekidis, D., Minarikova, D., Markos, A., Malovecka, I. and Minarik, P. (2018). Community pharmacy customer segmentation based on factors influencing their selection of pharmacy and over-the-counter medicines. Saudi Pharmaceutical Journal, 26(1), 33–43.
]Search in Google Scholar
[
Liu, J., Zhou, Y., Jiang, X. and Zhang, W. (2020). Consumers’ satisfaction factors mining and sentiment analysis of B2C online pharmacy reviews. BMC Medical Informatics and Decision Making, 20(1), 194. https://doi.org/10.1186/s12911-020-01214-x
]Search in Google Scholar
[
Liudmyla, D., Oleksandr, D., Andrii, H., and Olena, S. (2020). Consumer Behavior Modeling for Fitness Services Evaluation. Studies in Business and Economics, 15(2), 69–84.
]Search in Google Scholar
[
Lombardo, S., Marino, F. and Cosentino, M. (2019). A nationwide web-based survey of a sample of Italian community pharmacists’ perceptions and opinions about online sales of medicines and falsified drugs. Pharmacy Practice, 17(4), 15-19.
]Search in Google Scholar
[
Nobre, H. and Rodrigues, C. (2018) Loyalty programs in the pharmaceutical retail: the impact of a network loyalty program on the pharmacy loyalty. International Journal of Business Excellence, 14(4), 454-469.
]Search in Google Scholar
[
Roblek, V., Pejić-Bach, М. and Meško, М. (2018). To click or to buy over the counter drugs: exploring the behaviour of Slovenian customers. International Journal of Electronic Marketing and Retailing, 9(2), 145-166.
]Search in Google Scholar
[
Ruey, J. (2020). Internet and SMEs’ internationalization: The role of platform and website. Journal of International Management, 26(1), 134-140.
]Search in Google Scholar
[
Shrestha, M., Moles, R., Ranjit, E. and Chaar, B. (2018). Medicine procurement in hospital pharmacies of Nepal: A qualitative study based on the Basel Statements. PLOS ONE, 13(2), 1-21.
]Search in Google Scholar
[
Wallace, P. (2016). The psychology of the internet. Cambridge University Press.
]Search in Google Scholar
[
Zwier, S. (2017). “Click for Closer Care”: A Content Analysis of Community Pharmacy Websites in Four Countries. Journal of Medical Internet Research, 19(6), e205. https://doi.org/10.2196/jmir.6899.
]Search in Google Scholar
[
Zucco, R., Lavano, F., Anfosso, R., Bianco, A., Pileggi, C. and Pavia, M. (2018). Internet and social media use for antibiotic-related information seeking: Findings from a survey among adult population in Italy. International Journal of Medical Informatics,111, 131-139.
]Search in Google Scholar
[
https://ecommerce-europe.eu/news-item/eurostat-finds-that-online-shopping-has-become-even-more-popular-in-2020/, (2021), Eurostat finds that online shopping has become even more popular in 2020, accessed on Mar 2021.
]Search in Google Scholar
[
https://www.who.int/news/item/28-11-2017-1-in-10-medical-products-in-developing-countries-issubstandard-or-falsified, (2017), World Health Organization (WHO):1 in 10 medical products in developing countries is substandard or falsified, accessed on Feb 2022.
]Search in Google Scholar
