<abstract xmlns="http://www.w3.org/1999/xhtml"><p>The purpose of the article is to analyse and evaluate public transport in the aspect of city logistics requirements on the example of Zielona Góra. The following study is an attempt to determine the quality of public transport services carried out by the Municipal Public Transport Company. The assessment of public transport is a comprehensive concept referring to more than one parameter. New rolling stock, available information, price of tickets, safety of journeys are only some of the components that affect the assessment of public transport. All the elements that the traveller draws attention to are the factors determining the assessment of public transport. Based on the research carried out in Zielona Góra, despite a small research sample, we can assume that the analysis of the research contributed to the assessment of the level of public transport. After the analysis, the test results confirm the residents’ satisfaction with the means of transport. The parameters with unsatisfactory responses provide a signal to improve the quality of services so that subsequent studies will bring greater satisfaction.</p></abstract>

The purpose of the article is to analyse and evaluate public transport in the aspect of city logistics requirements on the example of Zielona Góra. The following study is an attempt to determine the quality of public transport services carried out by the Municipal Public Transport Company. The assessment of public transport is a comprehensive concept referring to more than one parameter. New rolling stock, available information, price of tickets, safety of journeys are only some of the components that affect the assessment of public transport. All the elements that the traveller draws attention to are the factors determining the assessment of public transport. Based on the research carried out in Zielona Góra, despite a small research sample, we can assume that the analysis of the research contributed to the assessment of the level of public transport. After the analysis, the test results confirm the residents’ satisfaction with the means of transport. The parameters with unsatisfactory responses provide a signal to improve the quality of services so that subsequent studies will bring greater satisfaction.

Quality of Public Transport Services in the Aspect of City Logistics Requirements

Research Papers Faculty of Materials Science and Technology Slovak University of Technology

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.

The purpose of the article is to analyse and evaluate public transport in the aspect of city logistics requirements on the example of Zielona Góra. The...

Quality of Public Transport Services in the Aspect of City Logistics Requirements

Published Online: Jul 06, 2020

Page range: 82 - 89

Received: Apr 15, 2020

Accepted: Jun 04, 2020

DOI: https://doi.org/10.2478/rput-2020-0011

Keywords
City logistics, transportation, public transport

© 2020 Agnieszka Perzyńska, published by Sciendo

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.

Quality of Public Transport Services in the Aspect of City Logistics Requirements

Published Online: Jul 06, 2020

Page range: 82 - 89

Received: Apr 15, 2020

Accepted: Jun 04, 2020

DOI: https://doi.org/10.2478/rput-2020-0011

KeywordsCity logistics, transportation, public transport

© 2020 Agnieszka Perzyńska, published by Sciendo

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.

Keywords
City logistics, transportation, public transport