1. bookVolume 9 (2021): Issue 2 (December 2021)
Journal Details
License
Format
Journal
eISSN
2353-3773
First Published
15 Dec 2015
Publication timeframe
1 time per year
Languages
English
access type Open Access

Co-Design and Co-Production of Public Service. The Prevention of Childhood Obesity in Reggio Emilia — Italy

Published Online: 30 Dec 2021
Volume & Issue: Volume 9 (2021) - Issue 2 (December 2021)
Page range: 71 - 88
Journal Details
License
Format
Journal
eISSN
2353-3773
First Published
15 Dec 2015
Publication timeframe
1 time per year
Languages
English
Abstract

The paper illustrates an empirical research project concerning the co-creation process in Reggio Emilia’s public services and their efforts to reduce childhood obesity. The research is based on a participative evaluation research methodology. The project has been implemented within the framework of the CoSIE project, funded by the Horizon 2020 Research Program — Innovation Action. It has been led by the Local Health Unit (LHU) of Reggio Emilia, a mid-size town in north-eastern Italy, and Cup2000/Lepida, a public/private corporation delivering ICT for health service in the Emilia-Romagna Region.

The empirical research has been conducted by the University of Bologna, using a mixed method multi-dimensional strategy and combining the Action-Research tradition with the approach of the Theory of Change.

The theoretical framework reflects on the co-creation process, distinguishing between its different phases. In particular, it defines the co-production and the co-design phase, operationalising them with the concepts of System Integration and Social Integration. This linkage allows the analysis of the involvement of institutional stakeholders and final users in the co-creation process.

Many factors including the actors’ identity, the participation modalities and the impact of each stakeholder on the service, contribute to the model of co-creation in “the shadow of institutions”, characterised by a low level of Social Integration and a high level of System Integration.

Keywords

Archer, M.S. 1995, Realist Social Th eory: Th e Morphogenetic Approach, Cambridge University Press, Cambridge. doi:10.1017/CBO9780511557675.10.1017/CBO9780511557675 Search in Google Scholar

Archer, M.S. 1996, Culture and Agency. The Place of Culture in Social Th eory, Cambridge University Press, Cambridge.10.1017/CBO9780511557668 Search in Google Scholar

Arnstein, S.R. 1969, A Ladder of Citizen Participation, Journal of the American Planning Association, vol. 35, no. 4, pp.216–224. Search in Google Scholar

Attwood, H. 1997, An overview of issues around the use of participatory approaches by post-graduate students, in IDS, Participatory Research, IDS PRATopic Pack Brighton: IDS, University of Sussex. Search in Google Scholar

Bovaird, T. 2007, Beyond Engagement and Participation: User and Community Coproduction of Public Services, Public Administration Review, pp. 846–860. Search in Google Scholar

Boyle, D. & Harris M. 2009, The Challenge of Co-production. How equal partnerships between professionals and the public are crucial to improving public services, NEF, London. Search in Google Scholar

Brandsen, T. & Honingh, M. 2016, Distinguishing Different Types of Co-Production: A Conceptual Analysis Based on the Classical Definition, Public Administration Review, vol. 76, no. 3, pp. 427–435. Search in Google Scholar

Brandsen, T. & Honingh, M. 2018, Definitions of Co-Production and Co-Creation, in T.10.4324/9781315204956 Search in Google Scholar

Brandsen, T. Steet, & B. Verschuere (eds.), Co-Production and Co-Creation: Engaging Citizens in Public Services, Routledge, London. Search in Google Scholar

Brandsen, T. & Pestoff, V. 2006, Co-production, the third sector and the delivery of public services. An introduction, Public Management Review, vol. 8, no. 4, pp. 493–501. Search in Google Scholar

Fung, A. 2015, Putting the Public Back into Governance: The Challenges of Citizen Participation and Its Future, Public Administration Review, vol. 75, no. 4, pp. 513–522. Search in Google Scholar

Ganugi, G. 2018, The Role of Commoning and Mutually Shaped Citizenship in Developing Bottom-Linked Governance. The Projects Living Street and Future Street in Belgium, Sociologia e Politiche Sociali, vol. 21, pp. 51–70. Search in Google Scholar

Gill, H., Purru, K. & Lin, G. 2012, In the Midst of Participatory Action Research Practices: Moving towards Decolonizing and Decolonial Praxis, Reconceptualizing Educational Research Methodology, vol. 3, no. 1 https://journals.hioa.no/index.php/rerm/article/view/357/36110.7577/rerm.357 Search in Google Scholar

Giorgi Rossi P., Ferrari F., Amarri S., Bassi A., Bonvicini L., Dall’Aglio L., Della Giustina C., Fabbri A., Ferrari A.M., Ferrari E., Fontana M., Foracchia M., Gallelli T., Ganugi G., Ilari B., Lo Scocco S., Maestri G., Moretti V., Panza C., Pinotti M., Prandini R., Storani S., Street M.E., Tamelli M., Trowbridge H., Venturelli F., Volta A., Davoli A.M., Childhood Obesity Prevention Working Group undefined, 2020, Describing the Process and Tools Adopted to Cocreate a Smartphone App for Obesity Prevention in Childhood: Mixed Method Study, JMIR Mhealth Uhealth, vol. 8, no. 6, e16165.10.2196/16165 Search in Google Scholar

Habermas, J. 1987, Th e Theory of Communicative Action: Reason and the Rationalization of Society, Vol. 1–2. Wiley. Search in Google Scholar

Hartley, J. 2005. Innovation in governance and public services. Public Money & Management, vol. 25, no. 1, pp. 27–34. Search in Google Scholar

Hood, C. 1991, A public management for all seasons? Public Administration, vol. 69, no. 1, pp. 3–19. Search in Google Scholar

Lember, V., Brandsen, T. & Tõnurist, P. 2019, The potential impacts of digital technologies on co-production and co-creation, Public Manangement Review, vol. 21, no. 11, pp. 1665–1686. Search in Google Scholar

Lockwood, D. 1964, Social Integration and System Integration, in G.K. Zollschan and H.W. Hirsch (eds.), Explorations in Social Change. Boston: Houghton Mifflin. Search in Google Scholar

Luhmann, N. 2013, Theory of Society, vol. 2, Stanford University Press, Stanford. Search in Google Scholar

MacDonald, C 2012, Understanding participatory action research: A qualitative research methodology option, The Canadian Journal of Action Research, vol. 13, no. 2, pp. 34–50.10.33524/cjar.v13i2.37 Search in Google Scholar

Mouzelis, N. 1996, Social and System Integration: Lockwood, Habermas, Giddens, Sociology, vol. 31, no. 1, pp. 111–119. doi:10.1177/0038038597031001008.10.1177/0038038597031001008 Search in Google Scholar

Osborne S., Radnor Z. & Strokosch K. 2016, Co-Production and the Co-creation of Value in Public Services: A suitable case for treatment?, Public Management Review, Vol. 18, no. 5, pp. 639–653. Search in Google Scholar

Ostrom, E. 1996, Crossing the Great Divide: Coproduction, Synergy, and Development. World Development, vol. 24, no. 6, pp. 1073–1087. Search in Google Scholar

Prandini, R. & Orlandini, M. 2015, Personalizzazione vs individualizzazione dei servizi di welfare: fasi, attori e governance di una semantica emergente, Studi di sociologia, vol. 4, pp. 353–373. Search in Google Scholar

Smith, L., Bratini, L., Chambers, D.A., Jensen, R.V. and Romero, L. 2010, Between idealism and reality: Meeting the challenges of participatory action research, Action research, vol. 8, no. 4, pp. 407–425. Search in Google Scholar

Snowden D. 2016, Story-telling: an old skill in a new context, Business Information Review, vol. 16, no. 1, pp. 30–37. doi:10.1177/0266382994237045.10.1177/0266382994237045 Search in Google Scholar

Torfing, J., Sørensen, E. & Røiseland, A. 2019, Transforming the Public Sector into an Arena for Co-Creation: Barriers, Drivers, Benefits, and Ways Forward, Administration & Society, vol. 51, no. 5, pp. 795–825. Search in Google Scholar

Tuurnas S. 2015, Learning to co-produce? The perspective of public service professionals, International Journal of Public Sector Management, vol. 28, no. 7, pp.583–598, https://doi.org/10.1108/IJPSM-04–2015–0073.10.1108/IJPSM-04-2015-0073 Search in Google Scholar

Voorberg, W., Bekkers, V., Flemig, S, Timeus, K., Tonurist, P. & Tummers, L. 2017, Does co-creation impact public service delivery? The importance of state and governance traditions. Public Money & Management, vol. 37, no. 5, pp. 365–372, https://doi.org/10.1080/09540962.2017.1328798.10.1080/09540962.2017.1328798 Search in Google Scholar

Williams, B.N., Kang, S.C., & Johnson, J. 2016, (Co)-Contamination as the Dark Side of Co-Production: Public value failures in co-production processes, Public Management Review, vol. 18, no. 5, pp. 692–717. Search in Google Scholar

Recommended articles from Trend MD

Plan your remote conference with Sciendo