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<p>This study aims to improve understanding of the relationship between social media usage and work performance in the Vietnamese public sector by examining the roles of trust, network ties, shared vision, and knowledge transfer. By using the Media Synchronicity Theory as the theoretical framework, the study suggests that the use of social networks within public organizations can lead to increased trust among employees, which in turn can improve communication and collaboration. Additionally, social networks can help to promote a shared vision among employees and foster strong network ties, which can facilitate knowledge transfer and lead to enhanced work performance. The findings of this study provide empirical support for the importance of trust, network ties, shared vision, and knowledge transfer in understanding the connection between social media usage and work performance in Vietnam's public sector.</p>
</abstract>

This study aims to improve understanding of the relationship between social media usage and work performance in the Vietnamese public sector by examining the roles of trust, network ties, shared vision, and knowledge transfer. By using the Media Synchronicity Theory as the theoretical framework, the study suggests that the use of social networks within public organizations can lead to increased trust among employees, which in turn can improve communication and collaboration. Additionally, social networks can help to promote a shared vision among employees and foster strong network ties, which can facilitate knowledge transfer and lead to enhanced work performance. The findings of this study provide empirical support for the importance of trust, network ties, shared vision, and knowledge transfer in understanding the connection between social media usage and work performance in Vietnam's public sector.

Impact of Social Network Usage on Employees’ Work Performance in Public Organizations: Evidence from Vietnam

Proceedings of the International Conference on Business Excellence

This work is licensed under the Creative Commons Attribution 4.0 International License.

This study aims to improve understanding of the relationship between social media usage and work performance in the Vietnamese public sector by examining the...

Impact of Social Network Usage on Employees’ Work Performance in Public Organizations: Evidence from Vietnam

Published Online: Jul 14, 2023

Page range: 1691 - 1701

DOI: https://doi.org/10.2478/picbe-2023-0151

Keywords
work performance, labour productivity, social network, public employee, public organization

© 2023 Le Thanh Tung et al., published by Sciendo

This work is licensed under the Creative Commons Attribution 4.0 International License.

Impact of Social Network Usage on Employees’ Work Performance in Public Organizations: Evidence from Vietnam

Published Online: Jul 14, 2023

Page range: 1691 - 1701

DOI: https://doi.org/10.2478/picbe-2023-0151

Keywordswork performance, labour productivity, social network, public employee, public organization

© 2023 Le Thanh Tung et al., published by Sciendo

This work is licensed under the Creative Commons Attribution 4.0 International License.

Keywords
work performance, labour productivity, social network, public employee, public organization