<abstract xmlns="http://www.w3.org/1999/xhtml">

<p>Project management is primarily practitioner-oriented and loaded with many critical success factors (CSFs), and although these are well-evidenced in theory, they do not deliver as efficiently as factors of interest to project professionals during execution. The present study explores the perceptions of senior project managers (PMs) about project success, CSFs and complexity in large construction projects. Data from project practitioners were collected through semi-structured interviews and analysed using content analysis. The participants were selected with convenience sampling method given the complex understanding of the domain and included highly experienced PMs from the global community with expertise in project management. PMs perceive a small number of CSFs in contrast to the large exhaustive CSFs listed in the questionnaire surveys. Though important, traditional constraints of the Iron Triangle are considered inadequate in defining project success. Project professionals are seen as relying more on other performance indicators for defining a project as a success. They perceive complex construction projects in terms of a large number of interfaces, complex working systems and uncertainty. The findings of this paper suggest that project practitioners perceive differently about the CSFs and project success.</p>
</abstract>

Project management is primarily practitioner-oriented and loaded with many critical success factors (CSFs), and although these are well-evidenced in theory, they do not deliver as efficiently as factors of interest to project professionals during execution. The present study explores the perceptions of senior project managers (PMs) about project success, CSFs and complexity in large construction projects. Data from project practitioners were collected through semi-structured interviews and analysed using content analysis. The participants were selected with convenience sampling method given the complex understanding of the domain and included highly experienced PMs from the global community with expertise in project management. PMs perceive a small number of CSFs in contrast to the large exhaustive CSFs listed in the questionnaire surveys. Though important, traditional constraints of the Iron Triangle are considered inadequate in defining project success. Project professionals are seen as relying more on other performance indicators for defining a project as a success. They perceive complex construction projects in terms of a large number of interfaces, complex working systems and uncertainty. The findings of this paper suggest that project practitioners perceive differently about the CSFs and project success.

Project success and critical success factors of construction projects: project practitioners’ perspectives

Organization, Technology and Management in Construction: an International Journal

This work is licensed under the Creative Commons Attribution 4.0 International License.

Project management is primarily practitioner-oriented and loaded with many critical success factors (CSFs), and although these are well-evidenced in theory,...

Project success and critical success factors of construction projects: project practitioners’ perspectives

Article Category: Research Paper

Published Online: May 30, 2023

Page range: 1 - 22

Received: Oct 09, 2022

Accepted: Apr 16, 2023

DOI: https://doi.org/10.2478/otmcj-2023-0001

Keywords
critical success factors, content analysis, complexity, Iron Triangle, construction projects, project success, questionnaire surveys

© 2023 Virender Kumar et al., published by Sciendo

This work is licensed under the Creative Commons Attribution 4.0 International License.

Project success and critical success factors of construction projects: project practitioners’ perspectives

Article Category: Research Paper

Published Online: May 30, 2023

Page range: 1 - 22

Received: Oct 09, 2022

Accepted: Apr 16, 2023

DOI: https://doi.org/10.2478/otmcj-2023-0001

Keywordscritical success factors, content analysis, complexity, Iron Triangle, construction projects, project success, questionnaire surveys

© 2023 Virender Kumar et al., published by Sciendo

This work is licensed under the Creative Commons Attribution 4.0 International License.

Keywords
critical success factors, content analysis, complexity, Iron Triangle, construction projects, project success, questionnaire surveys