[
Agostino, D., & Arnaboldi, M. (2016). A measurement framework for assessing the contribution of social media to public engagement: An empirical analysis on Facebook. Public Management Review, 18 (9), 1289-1307.
]Search in Google Scholar
[
Bertot, J. C., Jaeger, P. T., & Grimes, J. M. (2010). Using ICTs to create a culture of transparency: E-government and social media as openness and anti-corruption tools for societies. Government information quarterly, 27 (3), 264-271.
]Search in Google Scholar
[
Bonsón, E„ & Ratkai, M. (2013). A set of metrics to assess stakeholder engagement and social legitimacy on a corporate Facebook page. Online Information Review, 37 (5), 787-803.
]Search in Google Scholar
[
Bonsón, E„ Royo, S„ & Ratkai, M. (2015). Citizens’ engagement on local governments’ Facebook sites. An empirical analysis: the impact of different media and content types in Western Europe. Government Information Quarterly, 32 (1), 52-62.
]Search in Google Scholar
[
Bonsón, E„ Royo, S., & Ratkai, M. (2017). Facebook practices in Western European municipalities: An empirical analysis of activity and citizens’ engagement. Administration & Society, 49 (3), 320-347.
]Search in Google Scholar
[
Brainard, L„ & Edlins, M. (2015). Top 10 US municipal police departments and their social media usage. The American Review of Public Administration, 45(6), 728-745.
]Search in Google Scholar
[
Criado, J. I., Sandoval-Almazan, R., & Gil-Garcia, J. R. (2013). Government innovation through social media. Government Information Quarterly, 30 (4), 319-326.
]Search in Google Scholar
[
DePaula, N., & Dincelli, E. (2016). An empirical analysis of local government social media communication: Models of e-government interactivity and public relations. In Y. Kim, & M. Liu (Eds.), Proceedings of the 17th international digital government research conference on digital government research (pp. 348-356). Association for Computing Machinery.
]Search in Google Scholar
[
Ertiö, T. P. (2015). Participatory apps for urban planning: Space for improvement. Planning Practice & Research, 30 (3), 303-321.
]Search in Google Scholar
[
Faber, B., Budding, T., & Gradus, R. (2020). Assessing social media use in Dutch municipalities: Political, institutional, and socio-economic determinants. Government Information Quarterly, 37 (3), 101484.
]Search in Google Scholar
[
Falco, E., & Kleinhans, R. (2018). Beyond technology: Identifying local government challenges for using digital platforms for citizen engagement. International Journal of Information Management, 40, 17-20.
]Search in Google Scholar
[
Glińska, E„ & Rudolf, W. (2019). City brand personality projected by municipalities from central and eastern Europe Countries: A comparison of Facebook usage. Sustainability, 11(19), 1-22.
]Search in Google Scholar
[
Grunig, J. E. (2013). Excellence in public relations and communication management. Routledge.
]Search in Google Scholar
[
Guillamón, M. D., Rios, A. M., Gesuele, B., & Metallo, C. (2016). Factors influencing social media use in local governments: The case of Italy and Spain. Government Information Quarterly, 33 (3), 460-471.
]Search in Google Scholar
[
Haro-de-Rosario, A., Saez-Martin, A., & del Carmen Caba-Perez, M. (2018). Using social media to enhance citizen engagement with local government: Twitter or Facebook?. New Media & Society, 20(1), 29-49.
]Search in Google Scholar
[
Harrison, T. M„ Guerrero, S., Burke, G. B„ Cook, M„ Cresswell, A., Helbig, N„ Hrdinova, J., & Pardo, T. (2012). Open government and e-government: Democratic challenges from a public value perspective. Information Polity, 17 (2), 83-97.
]Search in Google Scholar
[
Jukić, T„ & Merlak M. (2016). Social media usage in Slovenian local self-government: first results. In E-Proceedings of the NISPAcee 2016 Conference. Zagreb. 19-21 May, 2016. NISPAcee.
]Search in Google Scholar
[
Jukić, T., & Svete, B. (2018). The use of Facebook in the Slovenian local self-government: empirical evidence. Central European Public Administration Review, 16 (2), 7-22.
]Search in Google Scholar
[
Lee, G., & Kwak, Y. H. (2012). An open government maturity model for social media-based public engagement. Government Information Quarterly, 29 (4), 492-503.
]Search in Google Scholar
[
Leston-Bandeira, C., & Bender, D. (2013). How deeply are parliaments engaging on social media? Information Polity, 18(4), 281-297.
]Search in Google Scholar
[
Linders, D. (2012). From e-government to we-government: Defining a typology for citizen coproduction in the age of social media. Government Information Quarterly, 29(4), 446-454.
]Search in Google Scholar
[
Mabić, M., & Gašpar, D. (2018). Open government, social media and Western Balkan countries. Central European Public Administration Review, 16 (2), 23-44.
]Search in Google Scholar
[
Mabillard, V., & Zumofen, R. (2019). The use of social media in the Swiss towns and cities. Swiss Graduate School of Public Administration (IDHEAP), University of Lausanne, Switzerland.
]Search in Google Scholar
[
Mabillard, V., Zumofen, R„ & Keuffer, N. (2021). Digital communication in Swiss cities: A closer look at the low adoption and usage of social media platforms in a technologically advanced and innovative country. Information Polity, 26 (4), 341-354.
]Search in Google Scholar
[
Mabillard, V., & Zumofen, R. (2022). Local governments’ communication in Belgium: A focus on social media adoption. CEVIPOL Working Papers, 1 (1), 2-43.
]Search in Google Scholar
[
Meijer, A., Koops, B. J., Pieterson, W., Overman, S., & Ten Tije, S. (2012). Government 2.0: key challenges to its realization. Electronic Journal of e-Government, 10, 59-69.
]Search in Google Scholar
[
Meijer, A., & Thaens, M. (2013). Social media strategies: Understanding the differences between North American police departments. Government Information Quarterly, 30 (4), 343-350.
]Search in Google Scholar
[
Mergel, I. (2013a). A framework for interpreting social media interactions in the public sector. Government Information Quarterly, 30 (4), 327-334.
]Search in Google Scholar
[
Mergel, I. (2013b). Social media institutionalization in the US federal government. Government Information Quarterly, 33 (1), 142-148.
]Search in Google Scholar
[
Mergel, I. (2017). Building holistic evidence for social media impact. Public Administration Review, 77 (4), 489-495.
]Search in Google Scholar
[
Placek, M. A. (2017). #Democracy: social media use and democratic legitimacy in Central and Eastern Europe. Democratization, 24 (4), 632-650.
]Search in Google Scholar
[
Randma-Liiv, T., & Drechsler, W. (2017). Three decades, four phases: public administration development in Central and Eastern Europe, 1989-2017. International Journal of Public Sector Management, 30 (6-7), 595-605.
]Search in Google Scholar
[
Siau, K., & Long, Y. (2005). Synthesizing e-government stage models: A meta-synthesis based on meta-ethnography approach. Industrial Management & Data Systems, 105(4), 443-458.
]Search in Google Scholar
[
Silva, P., Tavares, A. F., Silva, T., & Lameiras, M. (2019). The good, the bad and the ugly: three faces of social media usage by local governments. Government Information Quarterly, 36 (3), 469-479.
]Search in Google Scholar
[
Špaček, D. (2018). Social media use in public administration: the case of Facebook use by Czech regions. NISPAcee Journal of Public Administration and Policy, 11 (2), 199-218.
]Search in Google Scholar
[
Svidronova, M„ Kascakova, A., & Bambusekova, G. (2019). Social media in the presidential election campaign: Slovakia 2019. Administratie si Management Public, 33, 181-194.
]Search in Google Scholar
[
Svidronova, M„ Kascakova, A., & Vrbicanova, V. (2018). Can social media be a tool for participatory governance in Slovak municipalities? NISPAcee Journal of Public Administration and Policy, 11(2), 81-101.
]Search in Google Scholar
[
Urs, N. (2017). Is Communication through Social Networks Influenced by Election Campaigns? Case Study: Romanian Cities, National Elections. Proceedings of the NISPAcee 2017 Annual Conference. Kazan, 18-20 May.
]Search in Google Scholar
[
Williamson, W„ & Parolin, B. (2013). Web 2.0 and social media growth in planning practice: A longitudinal study. Planning Practice and Research, 28(5), 544-562.
]Search in Google Scholar
[
Wirtz, B. W., Daiser, P., & Binkowska, B. (2018). E-participation: A strategic framework. International Journal of Public Administration, 41 (1), 1-12.
]Search in Google Scholar
[
Wukich, C. (2021). Government social media engagement strategies and public roles. Public Performance & Management Review, 44(1), 187-215.
]Search in Google Scholar
[
Wukich, C. (2022). Social media engagement forms in government: A structure-content framework. Government Information Quarterly, 2022 (April), 101684.
]Search in Google Scholar
[
Zheng, L., & Zheng, T. (2014). Innovation through social media in the public sector: Information and interactions. Government Information Quarterly, 31, 106-117.
]Search in Google Scholar
[
Zumofen, R., Mabillard, V., & Pasquier, M. (2022). From registration to ‘active adoption’: Presenting and testing a new measurement model to assess local governments’ adoption of social media. Paper presented at the EURAM 2022 Conference, Winterthur, 15-17 June 2022.
]Search in Google Scholar
