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Navigating waiting situations at retail checkouts: associated emotional discomfort and its impact on shopping satisfaction

Vinish Pallikkara

Vinish Pallikkara

Department of Management Studies, Dayananda Sagar College of Arts, Science and CommerceBengaluru, India
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Pallikkara, Vinish
, 
Prakash Pinto

Prakash Pinto

Department of Business Administration, St Joseph Engineering CollegeMangaluru, India
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Pinto, Prakash
 and 
Iqbal Thonse Hawaldar

Iqbal Thonse Hawaldar

Department of Accounting & Finance, College of Business Administration, Kingdom UniversityBahrain
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Thonse Hawaldar, Iqbal
  
Jul 13, 2024
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Published Online: Jul 13, 2024
Page range: 256 - 274
DOI: https://doi.org/10.2478/mmcks-2024-0012
Keywords
© 2024 Vinish Pallikkara et al., published by Sciendo
This work is licensed under the Creative Commons Attribution 4.0 International License.
Language:
English
Publication timeframe:
4 times per year
Journal Subjects:
Business and Economics, Business Management, Marketing, Sales, Customer Relations, Management, Organization, Corporate Governance, Business Development, Change Management, Cooperation, Entrepreneurship
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