[
Ahmad, A., Rahman, O., & Khan, M. N. (2017). Exploring the role of website quality and hedonism in the formation of e-satisfaction and e-loyalty: Evidence from internet users in India. Journal of Research in Interactive Marketing.
]Search in Google Scholar
[
Albayrak, T., Karasakal, S., Kocabulut, Ö. & Dursun, A. (2020). Customer loyalty towards travel agency websites: The role of trust and hedonic value. Journal of Quality Assurance in Hospitality & Tourism, 21(1), 50-77.
]Search in Google Scholar
[
Alhulail, H., Dick, M., & Abareshi, A. (2018, June). Factors that Impact Customers' Loyalty to Social Commerce Websites. In CONF-IRM (p. 6).
]Search in Google Scholar
[
Azizi, F. F. N., Aknuranda, I., & Tolle, H. (2020). From e-Commerce Overall Quality to e-Loyalty: A Purchase-centred Framework. Journal of Information Technology and Computer Science, 5(1), 86-103.
]Search in Google Scholar
[
Chang, K. C., Hsu, C. L., Chen, M. C., & Kuo, N. T. (2019). How a branded website creates customer purchase intentions. Total Quality Management & Business Excellence, 30(3-4), 422-446.
]Search in Google Scholar
[
Chen, X., Huang, Q., & Davison, R. M. (2017). The role of website quality and social capital in building buyers’ loyalty. International Journal of Information Management, 37(1), 1563-1574.
]Search in Google Scholar
[
Chen, Y. H., Hsu, I. C., & Lin, C. C. (2010). Website attributes that increase consumer purchase intention: A conjoint analysis. Journal of business research, 63(9-10), 1007-1014.
]Search in Google Scholar
[
Chiu, W., & Won, D. (2016). Relationship between sport website quality and consumption intentions: Application of a bifactor model. Psychological reports, 118(1), 90-106.
]Search in Google Scholar
[
Dedeke, A. N. (2016). Travel web-site design: Information task-fit, service quality and purchase intention. Tourism management, 54, 541-554.
]Search in Google Scholar
[
Dikčius, V. (2011). Anketos sudarymo principai. Vilnius: Vilniaus universitetas, 83.
]Search in Google Scholar
[
Dima, M.A., Vasilache, S. (2009). ANN Model for Corporate Credit Risk Assessment, 2009 International Association of Computer Science and Information Technology Spring Conference (IACSIT-SC 2009), International Conference on Information and Financial Engineering (ICIFE2009), Singapore, 17-19 April, ISSN 976-07695-3653-8.
]Search in Google Scholar
[
Giao, H., Vuong, B., & Quan, T. (2020). The influence of website quality on consumer’s e-loyalty through the mediating role of e-trust and e-satisfaction: An evidence from online shopping in Vietnam. Uncertain Supply Chain Management, 8(2), 351-370.
]Search in Google Scholar
[
Gonzalez, M. E., Quesada, G., Davis, J., & Mora-Monge, C. (2015). Application of quality management tools in the evaluation of websites: The case of sports organizations. Quality Management Journal, 22(1), 30-46.
]Search in Google Scholar
[
Ha, J. P., Chung, J. J., & Lim, C. H. (2017). Quality of a mobile sport website: Development and psychometric evaluation of a scale. South African Journal for Research in Sport, Physical Education and Recreation, 39(2), 69-87.
]Search in Google Scholar
[
Hsu, C. L., Chen, M. C., & Kumar, V. (2018). How social shopping retains customers? Capturing the essence of website quality and relationship quality. Total quality management & business excellence, 29(1-2), 161-184.
]Search in Google Scholar
[
Hung, C. L. (2017). Online positioning through website service quality: A case of star-rated hotels in Taiwan. Journal of Hospitality and tourism management, 31, 181-188.
]Search in Google Scholar
[
Jiang, Y., Cheng, B., Han, C. (2022). Impact of Content Marketing on Consumer Loyalty on Cross-border E-commerce Import Platforms. Transformations in Business & Economics, 21, (57), 151-167.
]Search in Google Scholar
[
Kouser, R., Niazi, G. S. K., & Bakari, H. (2018). How does website quality and trust towards website influence online purchase intention? Pakistan Journal of Commerce and Social Sciences (PJCSS), 12(3), 909-934.
]Search in Google Scholar
[
Kumar, A., & Kashyap, A. K. (2018). Leveraging utilitarian perspective of online shopping to motivate online shoppers. International Journal of Retail & Distribution Management, 46(3), 247-263.
]Search in Google Scholar
[
Lian, J. W., & Yen, D. C. (2014). Online shopping drivers and barriers for older adults: Age and gender differences. Computers in human behavior, 37, 133-143.
]Search in Google Scholar
[
Maraqa, M., Al-Amawi, A., & Hashem, T. (2018). The Impact of Jordanian Banks Websites’ Quality on Customers’ Satisfaction. International Journal of Business and Management, 13(8), 268-276.
]Search in Google Scholar
[
Muylle, S., Moenaert, R., & Despontin, M. (2004). The conceptualization and empirical validation of web site user satisfaction. Information & management, 41(5), 543-560.
]Search in Google Scholar
[
Paulheim, H. (2017). Knowledge graph refinement: A survey of approaches and evaluation methods. Semantic web, 8(3), 489-508.
]Search in Google Scholar
[
Pinzaru, F.; Dima, A.M.; Zbuchea, A.; Veres, Z. Adopting Sustainability and Digital Transformation in Business in Romania: A Multifaceted Approach in the Context of the Just Transition. Amfiteatru Econ. 2022, 24, 28-45.
]Search in Google Scholar
[
Rekik, R., Kallel, I., Casillas, J., & Alimi, A. M. (2018). Assessing web sites quality: A systematic literature review by text and association rules mining. International journal of information management, 38(1), 201-216.
]Search in Google Scholar
[
Sauro, J. (2015). SUPR-Q: A comprehensive measure of the quality of the website user experience. Journal of usability studies, 10(2).
]Search in Google Scholar
[
Schaupp, L. C. (2010). Web site success: Antecedents of web site satisfaction and re-use. Journal of Internet Commerce, 9(1), 42-64.
]Search in Google Scholar
[
Sharma, G., & Lijuan, W. (2015). The effects of online service quality of e-commerce Websites on user satisfaction. The electronic library.
]Search in Google Scholar
[
Tsao, W. C., Hsieh, M. T., & Lin, T. M. (2016). Intensifying online loyalty! The power of website quality and the perceived value of consumer/seller relationship. Industrial Management & Data Systems, 116(9), 1987-2010.
]Search in Google Scholar
[
Usas, A., Jasinskas, E. (2021). Identifying Internet Website Quality Factors for Consumer Loyalty., Transformations in Business & Economics, 20 (54), 64-73.
]Search in Google Scholar
[
Vavrecka, V., Zauskova, A., Privara, A., Civelek, M., Gajdka, K (2021). The Propensity of SMEs Regarding the Usage of Technology Enabled Marketing Channels: Evidence from the Czech, Slovak and Hungarian SMEs. Transformations in Business & Economics, 20(53), 223-240.
]Search in Google Scholar
[
Wilson, N. (2021, May). The Effect of Brand Image, Website Quality, and Trust Towards Customer Loyalty in the Indonesian Consumer-to-Consumer (C2C) E-Commerce Business. In Ninth International Conference on Entrepreneurship and Business Management (ICEBM 2020) (pp. 124-130). Atlantis Press.
]Search in Google Scholar
[
Zahran, D. I., Al-Nuaim, H. A., Rutter, M. J., & Benyon, D. (2014). A comparative approach to web evaluation and website evaluation methods. International Journal of Public Information Systems, 10(1).
]Search in Google Scholar
[
Zhou, R., Wang, X., Shi, Y., Zhang, R., Zhang, L., & Guo, H. (2019). Measuring e-service quality and its importance to customer satisfaction and loyalty: an empirical study in a telecom setting. Electronic Commerce Research, 19(3), 477-499.
]Search in Google Scholar
[
Zhou, R., Wang, X., Shi, Y., Zhang, R., Zhang, L., & Guo, H. (2019). Measuring e-service quality and its importance to customer satisfaction and loyalty: an empirical study in a telecom setting. Electronic Commerce Research, 19(3), 477-499.
]Search in Google Scholar
