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Analysis of the Influence of E-Learning Service Quality Factors on Student Perceived Value and Student Satisfaction, with Implication to Student Loyalty

,

Y. Johny Natu Prihanto

Prihanto, Y. Johny Natu

and

Annas, Mohammad

Jun 30, 2023

Analysis of the Influence of E-Learning Service Quality Factors on Student Perceived Value and Student Satisfaction, with Implication to Student Loyalty's Cover Image

Marketing of Scientific and Research Organizations

Volume 48 (2023): Issue 2 (June 2023)

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Article Category: research article

Published Online: Jun 30, 2023

Page range: 81 - 110

Received: Jan 03, 2023

Accepted: May 18, 2023

DOI: https://doi.org/10.2478/minib-2023-0011

Keywords
e-learning, service quality, perceived value, satisfaction, loyalty

© 2023 Felix et al., published by Sciendo

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

Language:: English

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Journal Subjects:: Business and Economics, Business Management, Marketing, Sales, Customer Relations, Management, Organization, Corporate Governance, Business Development, Change Management, Cooperation, Key Competences in Scholarly Research

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