Perspectives on Quality and Quality Assurance in the Management Consulting Sector

Management consultancy (MC) aims to generate value for organisations through enhanced organisational performance by providing objective advice and implementing business solutions (Management Consultancies Association (MCA), 2022). The success and growth of the industry, generating global revenues of US$634 billion and employing more than 4.3 billion people between 2018 – 2019 (Mosonyi, Empson and Gond, 2020), is a key indicator of the positive outcomes of management consultancy as a significant contributor to economies worldwide. However, the expansion and diversification of the unregulated sector poses issues for Quality Assurance (QA) as it seeks to ratify professionalism.