1. bookVolume 6 (2014): Issue 4-1 (December 2014)
    Part I
Journal Details
License
Format
Journal
eISSN
2543-831X
First Published
25 Apr 2014
Publication timeframe
4 times per year
Languages
English
access type Open Access

Building diverse and inclusive organizational culture-best practices: A case study of Cisco Co.

Published Online: 25 Aug 2015
Volume & Issue: Volume 6 (2014) - Issue 4-1 (December 2014) - Part I
Page range: 169 - 179
Journal Details
License
Format
Journal
eISSN
2543-831X
First Published
25 Apr 2014
Publication timeframe
4 times per year
Languages
English
Abstract

In management theory and business practice the dealing with a diverse workforce has played a leading role in recent years. In a globalizing economy companies recognized potential benefits of a multicultural workforce and tried to create more inclusive work environments. Unfortunately many of them have been disappointed with the results they achieved. The reason for this is that too little attention has been paid for the norms, values and behaviors involved. Given the fact that diversity is essentially about cultural norms and values, appropriate reflection work becomes a fundamental task to create a truly inclusive work environment where people coming out from diverse backgrounds feel respected and recognized. The paper focus on the challenge of building an inclusive diversity culture showing that a “culture of inclusion” has to be built on solid grounds. It shed light on the process of developing such a culture in CISCO corporation which serves as an example of a good practice in this respect.

Keywords

Aronson D. (2002) „Managing the diversity revolution: Best practices for 21st century Business” Civil Rights Journal, no.6, pp.46-66.Search in Google Scholar

Coats R., Goodwin J., Bangs P. (2000) „Seeking the best path: Assessing a library’s diversity climate” Library Administration & Management, no.14, pp.148-154.Search in Google Scholar

Cox T. H., Blake S. (1991) „Managing Cultural Diversity: Impactions for Organizational Competitiveness” Academy of Management Executive 5(3), pp. 45-56.Search in Google Scholar

Gilbert J. A., Ivancevich J.M. (2000) „Valuing Diversity: A Tale of Two Organizations”, Academy of Management Executive 14(1), pp. 93-105.Search in Google Scholar

Johnson J.P. (2003) Creating a diverse workforce, Retrieved February 13. 2007, from http:// www.shrm.org/hrresources/whitepapers_published/CMS_005379.asp#P-4_0.Search in Google Scholar

Kreitz P. A. (2007) Best Practices for Managing Organizational Diversity, SLAC-PUB-12499 May, 2007.10.2172/907707Search in Google Scholar

Love J.B. (2001) „The assessment of diversity initiatives in academic libraries” Journal of Library Administration, no. 33, pp. 73-103.10.1300/J111v33n01_07Search in Google Scholar

Mazur B. (2012) Kultura organizacyjna w zróżnicowanym wyznaniowo otoczeniu, Białystok: Oficyna Wydawnicza Politechniki Białostockiej.Search in Google Scholar

Mazur B. (2009) Zarządzanie w warunkach różnorodności zasobów ludzkich, Białystok: WSFiZ.Search in Google Scholar

Mor Borak M. (2005) Managing diversity: Toward a globally inclusive workplace, Thousand Oaks, CA: Sage Publications.Search in Google Scholar

Pitts D.W. (2006) „Modeling the impact of diversity management” Review of Public Personnel Administration, no. 26, pp. 245-268.10.1177/0734371X05278491Search in Google Scholar

Pless N. M., Maak T. (2004) „Building an Inclusive Diversity Culture: Principles, Processes and Practice” Journal of Business Ethics, no. 54, pp. 129-147.10.1007/s10551-004-9465-8Search in Google Scholar

Simmons-Welburn J. (1999) „Diversity dialogue groups: A model for enhancing work place diversity” Journal of Library Administration, no. 27, pp. 111-121.10.1300/J111v27n01_08Search in Google Scholar

Thomas D. A., Gabarro J.J. (1999) Breaking Through: The Making of Minority Executives in Corporate America, Harvard Business School Press, Boston: Harvard Business School Press.Search in Google Scholar

Thomas R.R., Jr. (1992) Beyond race and gender: Unleashing the power of your total work force by managing diversity, New York: AMACOM.Search in Google Scholar

U.S. Government Accountability Office (2005) Diversity management: Expert identified leading practices and agency examples, GAO-05-90. Washington, D.C.: G.A.O. Online report available at http://www.gao.gov/new.items/d0590.pdf.Search in Google Scholar

Winston M.D., Li H. (2000) „Managing diversity in liberal arts colleges” College & Research Libraries, no. 61, pp. 205-215. http://www.slideshare.net/amrithasiddharth/ciscos-organization-culture-15830432. Search in Google Scholar

Recommended articles from Trend MD

Plan your remote conference with Sciendo