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Journals
Journal of Central Banking Theory and Practice
Volume 3 (2014): Issue 1 (January 2014)
Open Access
Total Quality Management as a Paradigm of Business Success
Radoica Luburić
Radoica Luburić
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Luburić, Radoica
Mar 11, 2014
Journal of Central Banking Theory and Practice
Volume 3 (2014): Issue 1 (January 2014)
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Published Online:
Mar 11, 2014
Page range:
59 - 80
DOI:
https://doi.org/10.2478/jcbtp-2014-0005
Keywords
Customer/user satisfaction
,
employee involvement
,
process approach
,
Quality
,
Management
,
Continual improvements
This content is open access.
Luburić, Radoica
