Hospital management priorities and key factors affecting overall perception of patient safety: a cross-sectional study
Article Category: Original Article
Published Online: Aug 03, 2022
Page range: 209 - 214
Received: Jul 22, 2021
Accepted: Sep 28, 2021
DOI: https://doi.org/10.2478/fon-2022-0028
Keywords
© 2022 Na-Me De Ji et al., published by Sciendo
This work is licensed under the Creative Commons Attribution 4.0 International License.
Objective
Evaluating a staff's perception of safety culture is a critical factor in hospital management, and the knowledge of value and efficiency in hospitals is still inadequate. This study aimed to investigate the perceptions of safety culture among medical staffs and determine priorities for clear and better management.
Methods
A cross-sectional survey of 595 medical staff members was conducted at 2 tertiary hospitals in Western China using a hospital survey on patient safety culture (HSOPSC) and its value and efficiency in the hospital.
Results
The dimensions with a disadvantaged positive response were nonpunitive response to error (44.6%) and staffing (42.0%). Five dimensions can explain 37.7% of the variation in the overall perception of patient safety, and handoffs and transitions are the most important dimensions (standardized coefficients 0.295).
Conclusions
Hospital managers should pay more attention to nonpunitive management and staffing. Handoffs and transitions are the most important areas of potential improvement in patient safety in hospitals.