Open Access

The Effect of Emotional Intelligence and Leadership Styles on Job Satisfaction

 and   
Dec 31, 2024

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Figure 1.

Conceptual model
(Source: Authors’ own research)
Conceptual model (Source: Authors’ own research)

Figure 2:

Structural equation model
(Source: Authors’ own research)
(Variables used in the research: BD: individual support, DK: using emotions, EU: intellectual stimulation, IEA: idealized influence-attributed, IED: idealized influence-behavior, İT: job satisfaction, IVM: inspiring motivation, KDD: evaluating your own emotions, KÖ: contingent reward)
Structural equation model (Source: Authors’ own research) (Variables used in the research: BD: individual support, DK: using emotions, EU: intellectual stimulation, IEA: idealized influence-attributed, IED: idealized influence-behavior, İT: job satisfaction, IVM: inspiring motivation, KDD: evaluating your own emotions, KÖ: contingent reward)

Results of the Measurement Model Source: Authors’ own research)

Structures/statements Factor load
Transformational leadership (individual support) α = 0.969, CR = 0.972, AVE = 0.699
He/she spares time to nurture and guide me 0.810
He/she sees people not only as members of a group, but also as individuals 0.811
He/she helps me to improve my strengths 0.838
He/she reviews important decisions to determine whether they are appropriate 0.803
He/she seeks different approaches to solving problems 0.848
He/she allows me to look at problems from many different perspectives 0.879
He/she provides suggestions on how the assigned tasks can be performed in different ways 0.869
He/she makes me feel proud and enjoy working with him/her 0.860
He/she treats me in a way that creates respect for him/her 0.803
He/she shows that they are confident and strong 0.825
He/she clearly knows the importance of striving for a goal 0.808
He/she emphasizes the importance of having a common sense of purpose 0.819
He/she shows great interest and willingness when talking about things that need to be taken care of 0.795
He/she creates a motivative vision for the future 0.883
He/she expresses that he/she believes and trusts that the goals will be achieved 0.878
Transactional leadership (contingent reward) α = 0.897, CR = 0.928, AVE = 0.763
He/she helps me in return for my efforts 0.885
He/she discusses and specifies in detail who is responsible for achieving performance goals 0.878
He/she clearly explains what the performer can achieve in return when performance goals are achieved 0.873
He/she expresses his/her satisfaction when I fulfill what is expected of me 0.857
Emotional intelligence (using emotions) α = 0.853, CR = 0.887, AVE = 0.529
I always set goals for myself and do my best to achieve these goals 0.645
I have high internal motivation 0.699
I always encourage myself to do my best 0.705
Most of the time, I can understand why I feel some of my emotions 0.744
I can understand my feelings well 0.780
I really know how I feel 0.783
I always know if I'm happy or not 0.727
Job satisfaction α = 0.859, CR = 0.914, AVE = 0.781
I am quite satisfied with my current job 0.909
Most days I go to work eagerly 0.921
I find my job fun 0.817

Divergent Validity Results (Fornell and Larcker criteria) (Source: Authors’ own research)

Transformational leadership Transactional leadership Emotional intelligence Job satisfaction
Transformational leadership (0.836) - - -
Transactional leadership 0.833 (0.873) - -
Emotional intelligence 0.173 0.144 (0.727) -
Job satisfaction 0.466 0.477 0.325 (0.884)

Demographic Characteristics and Other Information of the Respondents (Source: Authors’ own research)

Frequency Percentage
Age 18–30 119 22.0
31–40 177 32.7
41–50 189 34.9
51 years and above 57 10.6
Total 542 100.0
Gender Female 271 50.0
Male 271 50.0
Total 542 100.0
Working period Less than 1 year 19 3.5
1–5 years 83 15.3
6–10 years 96 17.7
11–15 years 92 17.0
16–20 years 73 13.5
20 years and above 179 33.0
Total 542 100.0
Role/position in the institution Laborer 98 15.2
Civil servant 170 26.4
Specialist/assistant specialist 82 12.8
Technical staff 33 5.1
Lower level manager 28 4.4
Intermediate level manager 94 14.6
Senior manager 37 5.8
Total 643 100
Sector Public sector 276 50.9
Private sector 266 49.1
Total 542 100.0
Total 643 100

Research Design (Hypothesis Tests) (Source: Authors’ own research)

Variables St. β SS t value P
Transactional leadership Job satisfaction 0.295 0.079 3.757 0.000
Transformational leadership Job satisfaction 0.220 0.077 2.871 0.004
Emotional Intelligence Job satisfaction 0.253 0.041 6.179 0.000
Transactional leadership Emotional intelligence Job satisfaction -0.001 0.097 0.007 0.994
Transformational leadership Emotional intelligence Job satisfaction 0.173 0.097 1.782 0.075

Divergent Validity Results (HTMT criteria) (Source: Authors’ own research)

Transformational leadership Transactional leadership Emotional intelligence Job satisfaction
Transformational leadership - - - -
Transactional leadership 0.890 - - -
Emotional intelligence 0.181 0.159 - -
Job satisfaction 0.505 0.536 0.371 -

Research Pattern Coefficients (Source: Authors’ own research)

Variables VIF R2 f2 Q2
Transactional leadership Job satisfaction 3.263 0.305 0.037 0.233
Transformational leadership Job satisfaction 3.294 0.305 0.014 0.233
Transactional leadership Emotional intelligence 3.263 0.030 0.000 0.014
Transformational leadership Emotional intelligence 3.263 0.030 0.009 0.014
Emotional intelligence Job satisfaction 1.031 0.305 0.089 0.233