Open Access

Logistics decision-making based on the maturity assessment of imperfect knowledge

   | Dec 18, 2019

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Fig. 1

ROC curve
ROC curve

Fig. 2

Diagram of the knowledge preparation process for managerial decision-making
Diagram of the knowledge preparation process for managerial decision-making

Fig. 3

Model of the knowledge-creation process
Model of the knowledge-creation process

Fig. 4

Model of the imperfect knowledge management process
Model of the imperfect knowledge management process

Fig. 5

Example of an extended risk matrix
Example of an extended risk matrix

Development steps of logistics in business practice

STAGETHE MAIN CHARACTERISTICTHE DOMINANT APPROACHTHE MAIN GOAL
Logistics 1.0Delivery of goods in three steps: “transport — transshipment — storage”functional, regulatory, reactiveeffectiveness
Logistics 2.0Management of goods flow processes within a single enterprisesystemic, activelean, flexibility
Logistics 3.0Comprehensive management of the goods flow in supply chainsintegration across the borders of the organisationefficiency, agility
Logistics 4.0Optimisation and virtualisation of logistics networks within the 3rd IT platform (SMAC)dynamic, global perspective, realtime operation (RTE)effectiveness efficiency, leagility, resilience

Example of the Knowledge Maturity Level rating for the given example

KNOWLEDGE MATURITY ATTRIBUTES DiVL=1L=2M=3H=4VH=5RANK
D1 – DVVx3
D2 – IUVx4
D3 – KPQx3
Knowledge Maturity Level (KML) =36 - moderate

Data Veracity Value appraisement for the given example

DATA VERACITY ATTRIBUTES Ai012RANK
A1 –Accuracy (ACC)x1
A2 – Clarity (CLA)x2
A3 – Consistency (CON)x1
A4 – Plausibility (PLA)x2
A5 – Traceability (TRA)x1
Data Veracity Value (DVV) =4 - moderate

Informati on Utility Value estimation for the given example

INFORMATION UTILITY ATTRIBUTES Bi123RANK
B1 – Believability (BEL)x2
B2 – Completeness (COM)x3
B3 – Correctness (COR)x2
B4 – Relevancy (REL)x3
B5 – Timeliness (TIM)x2
Information Utility Value (IUV) =72 - high

Example of the Knowledge Processing Quality evaluation for the given example

KNOWLEDGE PROCESSING QUALITY ATTRIBUTES Ci123RANK
C1 – Model adequacy (MA)x3
C2 – Parameter accuracy (PA)x2
C3 – Decision correctness (DC)x2
C4 – Communication reliability (CR)x3
C5 – Realization compliance (RC)x1
Knowledge Processing Quality (KPQ) =36 - moderate