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The Influence of Culture in Customers’ Expectations about the Hotel Service in Latin Countries with Different Human Development Levels

Mara Franco

Mara Franco

Centre for Tourism Research, Development and Innovation, University of Madeira, Campus Universitário da PenteadaFunchal,
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Franco, Mara
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Raquel Meneses

Raquel Meneses

School of Economics and Management of the University of PortoPorto, Portugal
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Jun 29, 2020
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Published Online: Jun 29, 2020
Page range: 56 - 73
Received: Dec 16, 2019
Accepted: Feb 27, 2020
DOI: https://doi.org/10.2478/ejthr-2020-0005
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© 2020 Mara Franco et al., published by Sciendo
This work is licensed under the Creative Commons Attribution 4.0 International License.
Franco, Mara ORCID Icon
Centre for Tourism Research, Development and Innovation, University of Madeira, Campus Universitário da PenteadaFunchal
Meneses, Raquel ORCID Icon
School of Economics and Management of the University of PortoPorto, Portugal
Language:
English
Publication timeframe:
2 times per year
Journal Subjects:
Business and Economics, Business Management, Business Management, other, Industries, Tourism, Hospitality, Travel, Event Industry, Leisure Industry, Sports and Recreation, Sports and Recreation, other
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