<abstract xmlns="http://www.w3.org/1999/xhtml"><p>The article presents a case study of the practical use of BOST surveys to identify the most important areas that require improvement actions. It was made the identification and of areas requiring improvement from the fourteenth Toyota’s management principle point of view. According to this principle it is crucial to determine the causes of problem by solving technical issues. The research object is company from illumination branch. Some production workers of the company with the help of BOST questionnaire survey showed, which factors can bring the best effect after being improved. In frames of the work it was made characteristics of the research object - producer of illumination, the presentation of research methodology and content fourteenth Toyota’s management principle. Based on the survey results of carried out on the population of production workers, a series of importance areas for improvement was formulated. The aim of the analysis is to present which factors are the most important by building the significance sequences of obtained results. In the article were presented results of analysis with using circular charts, box-and-whisker plots and some statistical tools. The results obtained for the type of small and medium-sized enterprises overlap with the results of tests verified in other enterprises.</p></abstract>

The article presents a case study of the practical use of BOST surveys to identify the most important areas that require improvement actions. It was made the identification and of areas requiring improvement from the fourteenth Toyota’s management principle point of view. According to this principle it is crucial to determine the causes of problem by solving technical issues. The research object is company from illumination branch. Some production workers of the company with the help of BOST questionnaire survey showed, which factors can bring the best effect after being improved. In frames of the work it was made characteristics of the research object - producer of illumination, the presentation of research methodology and content fourteenth Toyota’s management principle. Based on the survey results of carried out on the population of production workers, a series of importance areas for improvement was formulated. The aim of the analysis is to present which factors are the most important by building the significance sequences of obtained results. In the article were presented results of analysis with using circular charts, box-and-whisker plots and some statistical tools. The results obtained for the type of small and medium-sized enterprises overlap with the results of tests verified in other enterprises.

An Identification of Areas Requiring Improvement in the Company Producing the Illumination – Case Study

Conference Quality Production Improvement – CQPI

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.

The article presents a case study of the practical use of BOST surveys to identify the most important areas that require improvement actions. It was made the...

An Identification of Areas Requiring Improvement in the Company Producing the Illumination – Case Study

Published Online: Oct 08, 2019

Page range: 520 - 527

Received: May 04, 2019

Accepted: May 31, 2019

DOI: https://doi.org/10.2478/cqpi-2019-0070

Keywords
BOST method, improvement, importance hierarchy, Toyota’s management principle, statistical analysis

© 2019 Krzysztof Mielczarek, published by Sciendo

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.

An Identification of Areas Requiring Improvement in the Company Producing the Illumination – Case Study

Published Online: Oct 08, 2019

Page range: 520 - 527

Received: May 04, 2019

Accepted: May 31, 2019

DOI: https://doi.org/10.2478/cqpi-2019-0070

KeywordsBOST method, improvement, importance hierarchy, Toyota’s management principle, statistical analysis

© 2019 Krzysztof Mielczarek, published by Sciendo

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.

Keywords
BOST method, improvement, importance hierarchy, Toyota’s management principle, statistical analysis