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Business Systems Research Journal
Volume 14 (2023): Issue 1 (September 2023)
Open Access
Using Fuzzy TOPSIS and Balanced Scorecard for Kaizen Evaluation
Ola I.S. El Dardery
Ola I.S. El Dardery
School of International Business, Faculty of International Business and Humanities, Egypt Japan University of Science and Technology
Alexandria, Egypt
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El Dardery, Ola I.S.
,
Ismail Gomaa
Ismail Gomaa
School of International Business, Faculty of International Business and Humanities, Egypt Japan University of Science and Technology, and Faculty of Commerce, Alexandria University
Alexandria, Egypt
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Gomaa, Ismail
,
Adel R. M. Rayan
Adel R. M. Rayan
School of International Business, Faculty of International Business and Humanities, Egypt Japan University of Science and Technology
Alexandria, Egypt
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Rayan, Adel R. M.
,
Frendy,
Frendy,
Graduate School of Management, Business School, NUCB, Nagoya
Aichi, Japan
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Frendy,
,
Ghada El Khayat
Ghada El Khayat
Faculty of Commerce, Alexandria University
Alexandria, Egypt
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Khayat, Ghada El
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Sara H. Sabry
Sara H. Sabry
School of International Business, Faculty of International Business and Humanities, Egypt Japan University of Science and Technology
Alexandria, Egypt
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Sabry, Sara H.
Sep 21, 2023
Business Systems Research Journal
Volume 14 (2023): Issue 1 (September 2023)
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Published Online:
Sep 21, 2023
Page range:
112 - 130
Received:
Aug 18, 2022
Accepted:
Dec 11, 2022
DOI:
https://doi.org/10.2478/bsrj-2023-0006
Keywords
Balanced Scorecard
,
Continuous improvement
,
Evaluation
,
Fuzzy TOPSIS
,
Kaizen
,
Performance measurement
© 2023 Ola I.S. El Dardery et al., published by Sciendo
This work is licensed under the Creative Commons Attribution 4.0 International License.