<abstract xmlns="http://www.w3.org/1999/xhtml">

<p>Used to store, manage, and leverage information, knowledge management systems are becoming increasingly valuable assets within organizations. Organizations must manage knowledge internally (through knowledge risks) and externally (through reputational risks). We define knowledge risks as internal human, technological, and organizational factors, and reputational risks as the effects of knowledge risks and external perils to reputation, credibility, financial status, and future success. An oversight of either risk type can cause significant damage to an organization. This literature review was a means to analyze, categorize, and offer best practices for mitigating risks within a knowledge management system.</p>
</abstract>

Used to store, manage, and leverage information, knowledge management systems are becoming increasingly valuable assets within organizations. Organizations must manage knowledge internally (through knowledge risks) and externally (through reputational risks). We define knowledge risks as internal human, technological, and organizational factors, and reputational risks as the effects of knowledge risks and external perils to reputation, credibility, financial status, and future success. An oversight of either risk type can cause significant damage to an organization. This literature review was a means to analyze, categorize, and offer best practices for mitigating risks within a knowledge management system.

Mitigating Knowledge Management Internal and External Risk Factors: A Literature Review of Best Practices

Scientific Bulletin

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.

Used to store, manage, and leverage information, knowledge management systems are becoming increasingly valuable assets within organizations. Organizations...

Mitigating Knowledge Management Internal and External Risk Factors: A Literature Review of Best Practices

Published Online: Jun 15, 2023

Page range: 44 - 54

DOI: https://doi.org/10.2478/bsaft-2023-0005

Keywords
Risk management, information loss, knowledge risks, knowledge management, reputational risks

© 2023 Tori Reddy Dodla et al., published by Sciendo

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.

Mitigating Knowledge Management Internal and External Risk Factors: A Literature Review of Best Practices

Published Online: Jun 15, 2023

Page range: 44 - 54

DOI: https://doi.org/10.2478/bsaft-2023-0005

KeywordsRisk management, information loss, knowledge risks, knowledge management, reputational risks

© 2023 Tori Reddy Dodla et al., published by Sciendo

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.

Keywords
Risk management, information loss, knowledge risks, knowledge management, reputational risks