<abstract xmlns="http://www.w3.org/1999/xhtml"><p>On 24<sup>th</sup> of February 2020, the Ministry of Health in Romania announced the operationalization of the Green Line, known as Telverde, within the National Institute of Public Health, in order to provide citizens with information related to the prevention of Sars-Cov-2 infection. The number of registered calls increased considerably at the time of the declaration of the pandemic, the beginning and the cessation of the state of emergency and during the issuance of military ordinances. Different key periods were studied and compared so that we could determine if the major administrative and legislative events have influenced the number of registered calls. Our findings sustained the supposition that the major events that took place during this period have indeed influenced the number of telephone calls made to TelVerde helpline.</p></abstract>

On 24th of February 2020, the Ministry of Health in Romania announced the operationalization of the Green Line, known as Telverde, within the National Institute of Public Health, in order to provide citizens with information related to the prevention of Sars-Cov-2 infection. The number of registered calls increased considerably at the time of the declaration of the pandemic, the beginning and the cessation of the state of emergency and during the issuance of military ordinances. Different key periods were studied and compared so that we could determine if the major administrative and legislative events have influenced the number of registered calls. Our findings sustained the supposition that the major events that took place during this period have indeed influenced the number of telephone calls made to TelVerde helpline.

The Impact of Legislative Changes on the Number of Calls to the Romanian Covid 19 Telverde Helpline

“Carol Davila” University of Medicine and Pharmacy

Acta Medica Transilvanica

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.

On 24th of February 2020, the Ministry of Health in Romania announced the operationalization of the Green Line, known as Telverde, within the National...

The Impact of Legislative Changes on the Number of Calls to the Romanian Covid 19 Telverde Helpline

Published Online: Apr 23, 2021

Page range: 6 - 8

Received: Feb 15, 2020

Accepted: Mar 02, 2021

DOI: https://doi.org/10.2478/amtsb-2021-0002

Keywords
Covid 19, telverde, green line, emergency, military ordinances

© 2021 Mihai Buzatu et al., published by Sciendo

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.

The Impact of Legislative Changes on the Number of Calls to the Romanian Covid 19 Telverde Helpline

Published Online: Apr 23, 2021

Page range: 6 - 8

Received: Feb 15, 2020

Accepted: Mar 02, 2021

DOI: https://doi.org/10.2478/amtsb-2021-0002

KeywordsCovid 19, telverde, green line, emergency, military ordinances

© 2021 Mihai Buzatu et al., published by Sciendo

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.

Keywords
Covid 19, telverde, green line, emergency, military ordinances