Open Access

A literature review of Patient care in the management of agitation leading to violence and aggression in neuroscience nursing


Cite

12 Domains of verbal de-escalation (Richmond et al, 2012, page 20).

Respect personal space (patients & yours)
Do not be provocative
Establish verbal contact
Be concise
Identify wants and feelings
Listen closely to what the patient is saying
Acknowledge the patient’s view
Communicate clear limits
Offer choices and optimism
Debrief the patient and staff
eISSN:
2208-6781
Language:
English
Publication timeframe:
2 times per year
Journal Subjects:
Medicine, Basic Medical Science, other