The impact of the logistics management in customer satisfaction

Published Online: Aug 26, 2017

Page range: 292 - 301

DOI: https://doi.org/10.1515/picbe-2017-0031

Keywords

logistics activities, customer satisfaction, small and mid-sized companies, logistics management, customer service

© 2017 Amine Ghoumrassi et al., published by De Gruyter Open

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.