The Role Of ICT And The Internet In The Development Of Franchise Systems

Alpeza, M. and A. Erceg (2012) Franšiza - 20 najtraženijih odgovora, Centar za poduzetništvo Osijek, Ministarstvo poduzetništva i obrta, Osijek, str. 4-6Search in Google Scholar

Biland, A.T. (2000) „A question of value - e-commerce works best as an enabler of the personal relationship between businesses and their customers“, Information Week, 6: 214Search in Google Scholar

Boyle, B.A. and L.F. Alwitt (1999) „Internet use within the US plastics industry“, Industrial Marketing Management, 28 (4): 327-341.10.1016/S0019-8501(98)00012-1Search in Google Scholar

Bridge, G. (2005) „Embracing Technology: Building a Stronger System with Effective Franchisee Relations“, Franchising World,http://www.franchise.org/Franchise-News-Detail.aspx?id=40574 (pristupljeno: 18.12.2013.)Search in Google Scholar

British Franchise Association (2013) NatWest/bfa Franchise Survey, www.thebfa.org (pristupljeno: 05.06.2013.)Search in Google Scholar

Centar za franšizing, Privredna komora Srbije (2013) Franšizing - najčešće postavljana pitanja, http://www.pks.rs/SADRZAJ/Files/Frans%20brosura.pdf (pristupljeno: 08.04.2013.)Search in Google Scholar

Ćuzović, S. (2010) "Franšizing kao standardizovan model internacionalnog biznisa", Ekonomika preduzeća, 7-8: 339-347.Search in Google Scholar

Dickey, M. and B. Ives (2000) „The Impact of Intranet Technology on Power in Franchisee/Franchisor Relationships“, Information Systems Frontiers, 2 (1): 99-114.10.1023/A:1010054222086Search in Google Scholar

Dixon, H. and B. Quinn (2004) „Franchising and the Internet: an exploratory study of franchisor Web sites“, Internet Research, 14 (4): 311-322.10.1108/10662240410555324Search in Google Scholar

Duckett, B. (2008) "Business format franchising: a strategic option for business growth – at home and abroad", Strategic Direction, 24 (2): 3-4.10.1108/02580540810848629Search in Google Scholar

Dutta, S. and B. Biren (2001) „Business Transformation on the Internet: Results from the 2000 Study“, European Management Journal, 19 (5): 449-62.10.1016/S0263-2373(01)00061-5Search in Google Scholar

Enders, A. And T. Jelassi (2000) “The converging business models of Internet and bricks-and-mortar retailers”, European Management Journal, 18 (5): 542-550.10.1016/S0263-2373(00)00043-8Search in Google Scholar

Fisher, L. and C.L. Mullin (2000) “To ‘e’ or not to ‘e’? using electronic communication in franchise sales”, Franchising World, 32 (1): 30-33.Search in Google Scholar

Floriani, B. and M.K. Lindsey (2001) “The continuing impact of the Internet on international franchising”, International Journal of Franchising and Distribution Law, 3 (3): 175-237.10.1023/A:1020314123087Search in Google Scholar

Franklin, M. (2005) „Introducing the Virtual Brochure: Online Technology That Turns Franchise Leads Into Franchisees“, Franchising World, http://www.franchise.org/Franchise-News-Detail.aspx?id=40604 (pristupljeno: 18.12.2013.)Search in Google Scholar

Franson, B., and D. DeSmith (2005) „Does the Internet Solve Franchisees' Problems?“, Franchising World, http://www.franchise.org/Franchise-News-Detail.aspx?id=40616 (pristupljeno: 18.12.2013.)Search in Google Scholar

Frazer, L., S. Weaven, J. Giddings, and D. Grace (2012) "What went wrong? Franchisors and franchisees disclose the causes of conflict in franchising", Qualitative Market Research: An International Journal, 15 (1): 87 – 103.10.1108/13522751211192017Search in Google Scholar

Gilbert, A. (2001) „The B-To-B Integration Equation“, Information Week, 12: 41.Search in Google Scholar

Gotsopoulou, N. (2000) “Legal issues on international franchising and electronic commerce”, Business Law Review, 21 (12): 288-290.10.54648/322784Search in Google Scholar

Griffith, D.A. and J.W. Palmer, (1999) „Leveraging the Web for corporate success“, Business Horizons, 42 (1): 3-11.10.1016/S0007-6813(99)80043-3Search in Google Scholar

Kennedy, T. (2006) „Information Technology in Franchising“, Franchising World, http://www.franchise.org/Franchise-News-Detail.aspx?id=40564 (pristupljeno: 22.12.2013.)Search in Google Scholar

Kothandaraman, P. and D.T. Wilson (2001) „The future of competition: value creating networks“, Industrial Marketing Management, 30 (4): 379-389.10.1016/S0019-8501(00)00152-8Search in Google Scholar

Lancioni, R., H. J. Schau, and M.F. Smith (2003) „Internet impacts on supply chain management“, Industrial Marketing Management, 32(3): 173-175.10.1016/S0019-8501(02)00260-2Search in Google Scholar

Love, T. (1998) „High tech meets franchising“, National Business, 86 (6): 77-82.Search in Google Scholar

Martin, D. (1999) „Real world Internet applications that franchise companies actually use“, Franchise World, 31 (4): 22-26.Search in Google Scholar

Merrilees, B. and L. Frazer (2006) "Entrepreneurial franchisees have hidden superior marketing systems", Qualitative Market Research: An International Journal, 9 (1): 73 – 85.10.1108/13522750610640567Search in Google Scholar

MSA Worldwide (2011) Franchising and the Internet, http://www.msaworldwide.com/franchising-resources/articles/franchising_and_the_internet_-_part_1 (pristupljeno: 22.12.2013.)Search in Google Scholar

Nijmeijer, K., I. N. Fabbricotti, and R. Huijsman, (2014) "Making Franchising Work: A Framework Based on a Systematic Review", International Journal of Management Reviews, 16 (1): 62-83.10.1111/ijmr.12009Search in Google Scholar

O’Brien, K. (2008) „Grow Your Franchise with Online Marketing Tools“, Franchising World, http://www.franchise.org/Franchise-News-Detail.aspx?id=41890 (pristupljeno: 18.12.2013.)Search in Google Scholar

Perrigot, R. and T. Pénard (2012) „Determinants of E-commerce adoption by franchisors: Insights from the U.S. market“, 26th Annual Conference of the International Society of Franchising (ISoF), Fort Lauderdale, USA, May.Search in Google Scholar

Plave, L.J. and R.B. Amolsch (2000) “How to implement dot.com franchising solutions: two aspects of a multifaceted issue”, Franchising World, 32, (5): 17-19.Search in Google Scholar

Rao, S. and L. Frazer (2005) „The use of Internet-based Technologies in Australian Franchise Systems: A Preliminary Study“, Journal of Internet Business, 2: 1-19.Search in Google Scholar

Rogers, J. and C. Bennett (2005) „Effective Use of the Internet“, Franchising World, http://www.franchise.org/Franchise-News-Detail.aspx?id=40562 (pristupljeno: 22.12.2013.)Search in Google Scholar

Rogers, J., C. Bennett and S. Grewal (2007) „E-Commerce for Successful Franchisors“, Franchising World, http://www.franchise.org/Franchise-News-Detail.aspx?id=35526 (pristupljeno: 18.12.2013.)Search in Google Scholar

Spindel, B. (2008) “No-Brainer” Technologies, Franchising World, http://www.franchise.org/Franchise-News-Detail.aspx?id=41894 (pristrupljeno: 18.12.2013.)Search in Google Scholar

Stefanović, S. i M. Stanković, (2013) “Komparativna analiza razvoja franšizinga u Srbiji i svetu“ Marketing, 44 (2): 115-127.Search in Google Scholar

Trice, M.B. (2001) "Managing Internet issues within the franchise system: a legal perspective", Franchising World, 33 (5): 37-8.Search in Google Scholar

Vilchis, D. (2001) „Intranet/Extranet systems user in a new way of life for franchise companies“, Franchise World, 44 (4): 19-22.Search in Google Scholar

Watson, A., D.A. Kirby and J. Egan (2002) “Franchising, retailing and the development of e-commerce”, International Journal of Retail & Distribution Management, 30 (5): 228-237.10.1108/09590550210426390Search in Google Scholar

Zettelmeyer, F. (2000) „Expanding to the Internet: Pricing and communications strategies when firms compete on multiple channels“, Journal of Marketing Research, 37 (3): 292-309.10.1509/jmkr.37.3.292.18777Search in Google Scholar

www.batterycentar.rs (pristupljeno: 10.12.2013.)Search in Google Scholar

www.coca-colahellenic.rs (pristupljeno: 10.12.2013.)Search in Google Scholar

www.cokolada.co.rs (pristupljeno: 10.12.2013.)10.1016/S1365-6937(13)70441-6Search in Google Scholar

www.costacoffee.com (pristupljeno: 12.12.2013.)Search in Google Scholar

www.dvesmizle.rs (pristupljeno: 10.12.2013.)Search in Google Scholar

www.dunkindonuts.com (pristupljeno: 14.12.2013.)Search in Google Scholar

www.mcdonalds.com (pristupljeno: 12.12.2013.)Search in Google Scholar

www.office1.rs (pristupljeno: 14.12.2013.)Search in Google Scholar

www.rakiabar.com (pristupljeno: 12.12.2013.)Search in Google Scholar

www.centar-energije.com (pristupljeno: 14.12.2013.)Search in Google Scholar

www.surfer.com.hr (pristupljeno: 14.12.2013.)Search in Google Scholar

www.experience.com.hr (pristupljeno: 14.12.2013.)Search in Google Scholar

www.funnychips.net (pristupljeno: 14.12.2013.)Search in Google Scholar

www.mihaela.hr (pristupljeno: 14.12.2013.)10.1108/shr.2013.37212daa.003Search in Google Scholar

www.rubelj-grill.hr (pristupljeno: 14.12.2013.)Search in Google Scholar

www.skandal.hr (pristupljeno: 14.12.2013.)Search in Google Scholar

www.sfch.hr (pristupljeno: 14.12.2013.)Search in Google Scholar

www.lens-optika.hr (pristupljeno: 14.12.2013.)Search in Google Scholar

www.bodycreator.com (pristupljeno: 14.12.2013.)Search in Google Scholar

www.bakersdelight.com.au (pristupljeno: 24.12.2013.)Search in Google Scholar

www.donutking.com (pristupljeno: 24.12.2013.)Search in Google Scholar

www.healthyhabits.com.au (pristupljeno: 24.12.2013.)Search in Google Scholar

www.oporto.com.au (pristupljeno: 24.12.2013.)Search in Google Scholar

www.fernwoodfitness.com.au (pristupljeno: 24.12.2013.)Search in Google Scholar

www.stepintolife.com.au (pristupljeno: 24.12.2013.)Search in Google Scholar

www.cartridgeworld.co.au (pristupljeno: 24.12.2013.)Search in Google Scholar

www.cafe2u.com (pristupljeno: 24.12.2013.)Search in Google Scholar

www.optus.com.au (pristupljeno: 24.12.2013.)Search in Google Scholar

www.madmex.com.au (pristupljeno: 24.12.2013.)Search in Google Scholar

www.allbatteryfranchise.com (pristupljeno: 12.12.2013.)Search in Google Scholar

www.myfitbodybootcamp.com (pristupljeno: 12.12.2013.)Search in Google Scholar

www.foreveryogurt.com (pristupljeno: 12.12.2013.)Search in Google Scholar

www.kfc.com (pristupljeno: 12.12.2013.)Search in Google Scholar

www.anytimefitness.com (pristupljeno: 12.12.2013.)Search in Google Scholar

www.cruiseholidays.com (pristupljeno: 12.12.2013.)Search in Google Scholar

www.bk.com (pristupljeno: 12.12.2013.)Search in Google Scholar

www.thebodyshop.com (pristupljeno: 14.12.2013.)Search in Google Scholar

www.clarks.com (pristupljeno: 14.12.2013.)Search in Google Scholar

www.candycreationsuk.co.uk (pristupljeno: 14.12.2013.)Search in Google Scholar

www.globaltravelgroup.com (pristupljeno: 14.12.2013.)Search in Google Scholar

www.shakeaway.com (pristupljeno: 14.12.2013.)Search in Google Scholar

www.perfectpizza.co.uk (pristupljeno: 14.12.2013.)10.1007/s15202-013-0375-4Search in Google Scholar

www.arcushealth.com (pristupljeno: 14.12.2013.)Search in Google Scholar

www.megaline.rs (pristupljeno: 14.12.2013.)Search in Google Scholar

www.amcafrodita.rs (pristupljeno: 14.12.2013.)Search in Google Scholar

www.doming.rs (pristupljeno: 24.12.2013.)Search in Google Scholar

www.kontiki.rs (pristupljeno: 10.12.2013.)Search in Google Scholar

www.flyflytravel.com (pristupljeno: 10.12.2013.)Search in Google Scholar