E-learning for Business- from Covid-Adaptation to Usual Practice

This paper analyzes the impact of the COVID-19 epidemic on SMEs’ work environment, human resources processes, how the companies reacted and adapted, what forms of support were offered by the authorities, with a particular interest for e-learning tools and systems, that may prove to not just a temporary coping mechanism, but a functional, wide-spread approach.

The scale of workforce transitions (jobs that disappeared versus jobs that opened) generated by COVID-19 on labor trends heightens the pressure for businesses and policymakers to act to support supplementary training and education programs for employees and encourages companies to address the issues related to the workforce with e-learning solutions that focus on flexibility and digitalization, as usual practice.

Consequently, the paper reviews the current options of learning management systems, aiming to support managers’ decision-making process on this matter, taking into consideration infrastructure, contents, services, flexibility, and other criteria. Furthermore, the issue of implementing an e-learning project is carefully considered, in order to achieve the desired results.