Accesso libero

How does Workplace Ostracism Affect Employee Performance? Mediating Role of Psychological Resilience, Moderated Mediation Role of Cyberloafing

INFORMAZIONI SU QUESTO ARTICOLO

Cita

Al Hasnawi, H. H., & Abbas, A. A. (2020). Workplace ostracism as a mediating variable in the relationship between paradoxical leader behaviours and organizational inertia. Organizacija, 53(2), 165-181. https://doi.org/10.2478/orga-2020-001110.2478/orga-2020-0011 Search in Google Scholar

Anandarajan, M., Simmers, C. A., & D’Ovidio, R. (2011). Exploring the underlying structure of personal web usage in the workplace. Cyberpsychology, Behavior, and Social Networking, 14(10), 577–583. https://doi.org/10.1089/cyber.2010.013610.1089/cyber.2010.0136 Search in Google Scholar

Andreassen, C. S., Torsheim, T., & Pallesen, S. (2014). Use of online social network sites for personal purposes at work: Does it impair self-reported performance? Comprehensive Psychology, 3(18): 1-21. https://doi.org/10.2466/01.21.cp.3.1810.2466/01.21.CP.3.18 Search in Google Scholar

Askew, K. L. (2012). The Relationship Between Cyberloafing and Task Performance and an Examination of the Theory of Planned Behavior as a Model of Cyberloafing. A dissertation submitted in partial fulfillment of the requirements for the degree of Doctorate of Philosophy Department of Psychology College of Arts and Sciences University of South Florida. Search in Google Scholar

Baron, R. M., & Kenny, D. A. (1986). The moderator– mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. Journal of Personality and Social Psychology, 51(6), 1173 1182. https://doi.org/10.1037/0022-3514.51.6.117310.1037/0022-3514.51.6.1173 Search in Google Scholar

Blanchard, A. L., & Henle, C. A. (2008). Correlates of different forms of cyberloafing: The role of norms and external locus of control. Computers in Human Behavior, 24(3), 1067–1084. https://doi.org/10.1016/j.chb.2007.03.00810.1016/j.chb.2007.03.008 Search in Google Scholar

Bonanno, G. A. (2004). Loss, trauma, and human resilience: Have we underestimated the human capacity to thrive after extremely aversive events? American Psychologist, 59(1), 20–28. https://doi.org/10.1037/0003-066x.59.1.2010.1037/0003-066X.59.1.20 Search in Google Scholar

Borman, W. C., & Motowidlo, S. J. (1997). Task performance and contextual performance: the meaning for personnel selection research. Human Performance, 10(2), 99–109. https://doi.org/10.1207/s15327043hup1002_310.1207/s15327043hup1002_3 Search in Google Scholar

Chrisanty, F. N., Gunawan, M. S., Wijayanti, R. W., & Soetjipto, B. W. (2021). The role of transformational entrepreneurship, readiness to change and counterproductive work behavior in enhancing employee performance. Organizacija, 54(1). https://doi.org/10.2478/orga-2021-000510.2478/orga-2021-0005 Search in Google Scholar

Chung, Y. W. (2018). Workplace ostracism and workplace behaviors: A moderated mediation model of perceived stress and psychological empowerment. Anxiety, Stress, & Coping, 31(3), 304-317.10.1080/10615806.2018.1424835 Search in Google Scholar

Çam, O., & Büyükbayram, A. (2017). Nurses’ Resilience and Effective Factors. Journal of Psychiatric Nursing, 8(2). https://doi.org/10.14744/phd.2017.7543610.14744/phd.2017.75436 Search in Google Scholar

Demir, Ö. & Seferoğlu S. (2016) The Investigation of the Relationship of Cyber Bullying with Cyber Loafing, Internet Addiction, Information Literacy and Various Other Variables. Journal of Technology Addiction and Cyberbullying. 3(1). 1-26. https://doi.org/10.17556/jef.6684210.17556/jef.66842 Search in Google Scholar

Doğan, T. (2015). Kısa psikolojik sağlamlık ölçeği’nin Türkçe uyarlaması: Geçerlik ve güvenirlik çalışması. [The Validity and Reliability Study of the Turkish Adaptation of the Spiritual Gratitude Scale]. The Journal of Happiness & Well-Being, 3(1), 93-102. https://doi.org/10.37217/tebd.58320710.37217/tebd.583207 Search in Google Scholar

Everly, G., McCormack, D. & Strouse, D. (2012). Seven characteristics of highly resilient people: Insights from navy seals to the ‘greatest generation’. International Journal of Emergency Mental Health, 14(2), 137-143. https://doi.org/10.2139/ssrn.211898510.2139/ssrn.2118985 Search in Google Scholar

Fatima, A. (2016). Impact of workplace ostracism on counter productive work behaviors: mediating role of job satisfaction. Abasyn Journal of Social Sciences, 9(2), 388-408. Search in Google Scholar

Ferris, D. L., Brown, D. J., Berry, J. W., & Lian, H. (2008). The development and validation of the Workplace Ostracism Scale. Journal of Applied Psychology, 93(6), 1348–1366. https://doi.org/10.1037/a001274310.1037/a0012743 Search in Google Scholar

Griffin, M., Neal, A., & Neale, M. (2000). The contribution of task performance and contextual performance to effectiveness: Investigating the role of situational constraints. Applied Psychology, 49(3), 517-533. https://doi.org/10.1111/1464-0597.0002910.1111/1464-0597.00029 Search in Google Scholar

Gürbüz, S. (2019). Sosyal bilimlerde aracı, düzenleyici ve durumsal etki analizleri. [Mediator, regulatory and situational impact analyzes in social sciences]. Ankara: Seçkin Yayıncılık. Search in Google Scholar

Haq, I. (2014). Workplace ostracism and job outcomes: Moderating effects of psychological capital. Human Capital without Borders: Knowledge and Learning for Quality of Life, International Conference, Slovenia, 1309-1323. Search in Google Scholar

Haq, I. U. (2018). Combined Effect of Workplace Ostracism and Resilience on Job Performance, Job Stress, And Emotional Exhaustion. To Know Press. Search in Google Scholar

Hayes, A. F. (2018). Introduction to mediation, moderation, and conditional process analysis second edition: A regression-based approach. New York: The Guilford Press. Search in Google Scholar

Hitlan, R. T., Kelly, K. M., Schepman, S., Schneider, K. T., & Zárate, M. A. (2006). Language exclusion and the consequences of perceived ostracism in the workplace. Group Dynamics: Theory, Research, and Practice, 10(1), 56–70. https://doi.org/10.1037/1089-2699.10.1.5610.1037/1089-2699.10.1.56 Search in Google Scholar

Hooper, D., Coughlan, J., & Mullen, M. (2008, June). Evaluating model fit: a synthesis of the structural equation modelling literature. In 7th European Conference on research methodology for business and management studies pp. 195-200. https://doi.org/10.21427/D79B73 Search in Google Scholar

Hsu, D. T., Sanford, B. J., Meyers, K. K., Love, T. M., Hazlett, K. E., Wang, H... Zubieta, J. K. (2013). Response of the μ-opioid system to social rejection and acceptance. Molecular Psychiatry, 18, 1211-1217. https://doi.org/10.1038/mp.2013.9610.1038/mp.2013.96 Search in Google Scholar

Hu, Y., Chen, Y. & Ye, M. (2021). Eager to belong: Social cyberloafing as a coping response to workplace ostracism. Current Psychology, 1-10. https://doi.org/10.1007/s12144-021-01690-y10.1007/s12144-021-01690-y Search in Google Scholar

Jiang, T., & Chen, Z. (2020). Meaning in life accounts for the association between long-term ostracism and depressive symptoms: The moderating role of self-compassion. The Journal of Social Psychology, 160(5), 535-547. https://doi.org/10.1080/00224545.2019.169395110.1080/00224545.2019.1693951 Search in Google Scholar

Koay, K. Y. (2018). Workplace ostracism and cyberloafing: a moderated–mediation model. Internet Research, 28(4), 1122–1141. https://doi.org/10.1108/intr-07-2017-026810.1108/IntR-07-2017-0268 Search in Google Scholar

Koçak, D. (2020). The relationship between job autonomy and job engagement: The mediating role of person-job fit and moderating role of perceived supervisor support. Eskişehir Osmangazi University Journal of Economics and Administrative Sciences, 15(2), 699-718. https://doi.org/10.17153/oguiibf.61024610.17153/oguiibf.610246 Search in Google Scholar

Koçak, D. (2020a). The relationship between psychological safety and employee performance: Mediating effect of perceived organizational obstruction moderating effect of job insecurity. Ataturk University Journal of Economics and Administrative Sciences, 34(1), 119-140. https://doi.org/10.16951/atauniiibd.62005410.16951/atauniiibd.620054 Search in Google Scholar

Liberman, B., Seidman, G., McKenna, K. Y. A., & Buffardi, L. E. (2011). Employee job attitudes and organizational characteristics as predictors of cyberloafing. Computers in Human Behavior, 27(6), 2192–2199. https://doi.org/10.1016/j.chb.2011.06.01510.1016/j.chb.2011.06.015 Search in Google Scholar

Lim V.K. G. (2002). The it way of loafing on the job: Cyberloafing, neutralizing and organizational justice. Journal of Organizational Behavior, 23. 675–694. https://doi.org/10.1002/job.16110.1002/job.161 Search in Google Scholar

Lim, V. K. G., Teo, T. S. H., & Loo, G. L. (2002). How do I loaf here? Let me count the ways. Communications of the ACM, 45, 66–70. https://doi.org/10.1145/502269.50230010.1145/502269.502300 Search in Google Scholar

Liu, H. and Xia, H. (2016). Workplace ostracism: A review and directions for future research. Journal of Human Resource and Sustainability Studies, 4, 197-201. https://doi.org/10.4236/jhrss.2016.4302210.4236/jhrss.2016.43022 Search in Google Scholar

Lustenberger, D. E., & Jagacinski, C. M. (2010). Exploring the effects of ostracism on performance and intrinsic motivation. Human Performance, 23(4), 283–304. https://doi.org/10.1080/08959285.2010.50104610.1080/08959285.2010.501046 Search in Google Scholar

Luthans, F. Avolio, B. J., Walumbwa, F.O. & Li, W. (2005). The psychological capital of Chinese workers: Exploring the relationship with performance, Management and Organization Review, 1(2), 249–271. https://doi.org/10.1111/j.1740-8784.2005.00011.x10.1111/j.1740-8784.2005.00011.x Search in Google Scholar

O’Reilly, J., Robinson, S. L., Berdahl, J. L., & Banki, S. (2015). Is negative attention better than no attention? the comparative effects of ostracism and harassment at work. Organization Science, 26(3), 774–793. https://doi.org/10.1287/orsc.2014.090010.1287/orsc.2014.0900 Search in Google Scholar

Riva, P., Wirth, J. H., & Williams, K. D. (2011). The consequences of pain: The social and physical pain overlap on psychological responses. European Journal of Social Psychology, 41(6), 681–687. https://doi.org/10.1002/ejsp.83710.1002/ejsp.837 Search in Google Scholar

Robinson, S. L., O’Reilly, J., & Wang, W. (2013). Invisible at work. Journal of Management, 39(1), 203–231.10.1177/0149206312466141 Search in Google Scholar

Robinson, S. L., & Bennett, R. J. (1995). A typology of deviant workplace behaviors: a multidimensional scaling study. Academy of Management Journal, 38(2), 555–572. https://doi.org/10.2307/25669310.2307/256693 Search in Google Scholar

Rutter, M. (2013). Annual research review: Resilience-clinical implications. Journal of Child Psychology and Psychiatry, 54(4), 474–487. https://doi.org/10.1111/j.1469-7610.2012.02615.x10.1111/j.1469-7610.2012.02615.x Search in Google Scholar

Scott, K. L., Tams, S., Schippers, M. C., & Lee, K. (2014). Opening the black box: Why and when workplace exclusion affects social reconnection behaviour, health, and attitudes. European Journal of Work and Organizational Psychology, 24(2), 239–255. https://doi.org/10.1080/1359432x.2014.89497810.1080/1359432X.2014.894978 Search in Google Scholar

Seibert, S. E., Kraimer, M. L., & Liden, R. C. (2001). A social capital theory of career success. Academy of Management Journal, 44(2), 219–237. https://doi.org/10.2307/306945210.2307/3069452 Search in Google Scholar

Sharma, S. K. & Gupta, J. N. D. (2004) Improving workers’ productivity and reducing internet abuse. Journal of Computer Information Systems, 44(2), 74-78. Search in Google Scholar

Shields, J., Brown, M., Kaine, S. & North-Samardzic, A. (2015). Managing employee performance & reward: concepts, practices, strategies. Cambridge University Press. https://doi.org/10.1017/cbo9781139197120.01310.1017/CBO9781139197120.013 Search in Google Scholar

Sigler, T.H. & Pearson, C.M. (2000). Creating an Empowering Culture: Examining the Relationship between Organizational Culture and Perceptions of Empowerment, Journal of Quality Management, 5, 27-52. https://doi.org/10.1016/s1084-8568(00)00011-010.1016/S1084-8568(00)00011-0 Search in Google Scholar

Singh, L. B., & Srivastava, S. (2021). Linking workplace ostracism to turnover intention: A moderated mediation approach. Journal of Hospitality and Tourism Management, 46, 244-256. https://doi.org/10.1016/j.jhtm.2020.12.01210.1016/j.jhtm.2020.12.012 Search in Google Scholar

Siu, O.-l., Chow, S. L., Phillips, D. R., & Lin, L. (2006). An exploratory study of resilience among Hong Kong employees: Ways to happiness. In Y.-K. Ng & L. S. Ho (Eds.), Happiness and public policy: Theory, case studies and implications, 209-220. https://doi.org/10.1057/9780230288027_1010.1057/9780230288027_10 Search in Google Scholar

Stanton, J. M. (2002). Company profile of the frequent Internet user. Communications of the ACM, 45, 55–59. https://doi.org/10.1145/502269.50229710.1145/502269.502297 Search in Google Scholar

Tinofirei, C. (2011). The unique factors affecting employee performance in non-profit organisations, Master Thesis, University of South Africa. Search in Google Scholar

Waldeck, D., Tyndall, I., & Chmiel, N. (2015). Resilience to Ostracism: A Qualitative Inquiry. The Qualitative Report, 20(10), 1646-1670. https://doi.org/10.46743/2160-3715/2015.234610.46743/2160-3715/2015.2346 Search in Google Scholar

Weatherbee, T. G. (2010). Counterproductive use of technology at work: Information & communications technologies and cyberdeviancy. Human Resource Management Review, 20(1), 35–44. https://doi.org/10.1016/j.hrmr.2009.03.01210.1016/j.hrmr.2009.03.012 Search in Google Scholar

Williams, K. D. (2001). Ostracism: The power of silence. New York: Guilford Press. Search in Google Scholar

Wu, L., Wei, L., & Hui, C. (2011). Dispositional antecedents and consequences of workplace ostracism: An empirical examination. Frontiers of Business Research in China, 5(1), 23–44. https://doi.org/10.1007/s11782-011-0119-210.1007/s11782-011-0119-2 Search in Google Scholar

eISSN:
1581-1832
Lingua:
Inglese
Frequenza di pubblicazione:
4 volte all'anno
Argomenti della rivista:
Business and Economics, Business Management, Management, Organization, Corporate Governance