Cognitive Technologies in Smart City Services as the Future in Strategic Management of Cities

The purpose of this paper is to indicate the possibility of applying cognitive technologies in smart city services and analyze their impact on strategic management in the city. The subject of this study is the use of cognitive technologies in big data as one of the tools of smart city. The study also identifies the risks that may occur when using modern technologies at the local level. At the same time, it refers to features that can provide a form of safeguards for an individual’s rights and freedoms. This article also covers legal issues that affect the use of cognitive technologies in local government units. This paper indicates that the challenge that local governments should now meet is to build a Smart Sustainable City. Implementation of modern solutions should strive to improve the lives of all residents and thus prevent the exclusion of social groups or individuals.