This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
Anees, R. T., Raju, V., Cavaliere, L. P. L., Heidler, P., & Nordin, N. A. (2020). The effect of emotional intelligence and market orientation on sales performance: The moderating role of entrepreneurial orientation. Palarch’s Journal of Archaeology of Egypt/Egyptology, 17(7), 6377–6397.AneesR. T.RajuV.CavaliereL. P. L.HeidlerP.NordinN. A. (2020). The effect of emotional intelligence and market orientation on sales performance: The moderating role of entrepreneurial orientation. , 17(7), 6377–6397.Search in Google Scholar
Babaei, V. P., Zanjirchi, S. M., & Bani, M. N. (2017). Emotional intelligence and marketing effectiveness. International Journal of Information, Business and Management, 9(4), 167.BabaeiV. P.ZanjirchiS. M.BaniM. N. (2017). Emotional intelligence and marketing effectiveness. , 9(4),167.Search in Google Scholar
Balamohan, P., Tech, M., & Gomathi, S. (2015). Emotional intelligence-its importance and relationship with individual peformance, team-effectiveness, leadership and marketing effectiveness. Mediterranean Journal of Social Sciences, 6(1), 120. https://doi.org/10.5901/mjss.2015.v6n1p120.BalamohanP.TechM.GomathiS. (2015). Emotional intelligence-its importance and relationship with individual peformance, team-effectiveness, leadership and marketing effectiveness. , 6(1),120.https://doi.org/10.5901/mjss.2015.v6n1p120.Search in Google Scholar
Bansal, J., Rana, S., & Jain, E. (2022). Impact of emotional intelligence on job performance: A study of sales executives. Vivekananda Journal of Research 9, 145–157.BansalJ.RanaS.JainE. (2022). Impact of emotional intelligence on job performance: A study of sales executives. 9, 145–157.Search in Google Scholar
Bhalerao, H., & Sharma, K. (2017). The impact of emotional intelligence on customer satisfaction and repeat buying behavior among young consumers: An assessment of the moderating role of dental health consciousness. South Asian Journal of Management, 24(4), 88–108.BhaleraoH.SharmaK. (2017). The impact of emotional intelligence on customer satisfaction and repeat buying behavior among young consumers: An assessment of the moderating role of dental health consciousness. , 24(4), 88–108.Search in Google Scholar
Billing, P. (2012). A study of emotional intelligence, thinking styles, and selling effectiveness of pharmaceutical sales representatives. University of Pennsylvania.BillingP. (2012). . University of Pennsylvania.Search in Google Scholar
Dhani, P., & Sharma, T. (2016). Emotional intelligence; history, models and measures. International journal of science technology and management, 5(7), 189–201.DhaniP.SharmaT. (2016). Emotional intelligence; history, models and measures. , 5(7), 189–201.Search in Google Scholar
Halim, E. W. A. (2021). The relationship between emotional intelligence and marketing effectiveness and its impact on market spread (loyalty, product positioning and mental image) for multinational companies. Arab Journal of Administration áÄÏ(≡í (ŞâÌ áÉ 41(1), Article 16.HalimE. W. A. (2021). The relationship between emotional intelligence and marketing effectiveness and its impact on market spread (loyalty, product positioning and mental image) for multinational companies. 41(1), Article 16.Search in Google Scholar
Huang, M. H., & Rust, R. T. (2018). Artificial intelligence in service. Journal of Service Research, 21(2), 155–172. https://doi.org/10.1177/1094670517752459.HuangM. H.RustR. T. (2018). Artificial intelligence in service. , 21(2), 155–172. https://doi.org/10.1177/1094670517752459.Search in Google Scholar
Hussain, M. S. S. (2021). Impact of emotional intelligence on the career performance of managers: An applied study of principals in Shendi municipality of Sudan. Global Journal of Economics and Business, 10(2), 426–435. https://doi.org/10.31559/GJEB2021.10.2.12HussainM. S. S. (2021). Impact of emotional intelligence on the career performance of managers: An applied study of principals in Shendi municipality of Sudan. , 10(2), 426–435. https://doi.org/10.31559/GJEB2021.10.2.12Search in Google Scholar
Kadic-Maglajlic, S., Vida, I., Obadia, C., & Plank, R. (2016). Clarifying the influence of emotional intelligence on salesperson performance. Journal of Business & Industrial Marketing, 31(7), 877–888. https://doi.org/10.1108/JBIM-09-2015-0168Kadic-MaglajlicS.VidaI.ObadiaC.PlankR. (2016). Clarifying the influence of emotional intelligence on salesperson performance. , 31(7), 877–888. https://doi.org/10.1108/JBIM-09-2015-0168Search in Google Scholar
Kanesan, P., & Fauzan, N. (2019). Models of emotional intelligence: A review. E-Bangi, 16, 1–9.KanesanP.FauzanN. (2019). Models of emotional intelligence: A review. , 16, 1–9.Search in Google Scholar
Kayabasi, A., & Mtetwa, T. (2016). Impact of marketing effectiveness and capabilities, and export market orientation on export performance: Evidence from Turkey. European Business Review, 28(5), 532–559.KayabasiA.MtetwaT. (2016). Impact of marketing effectiveness and capabilities, and export market orientation on export performance: Evidence from Turkey. , 28(5), 532–559.Search in Google Scholar
Khraim, H. (2023). The impact of emotional intelligence on job performance at private hospitals: The moderating role of organizational culture. Problems and Perspectives in Management, 21(1), 459–470. https://doi.org/10.21511/Ppm.21(1)0.2023.39.KhraimH. (2023). The impact of emotional intelligence on job performance at private hospitals: The moderating role of organizational culture. , 21(1), 459–470. https://doi.org/10.21511/Ppm.21(1)0.2023.39.Search in Google Scholar
Kotler, P. (1977). From sales obsession to marketing effectiveness. Harvard Business Review, 55(6), 67–75.KotlerP. (1977). From sales obsession to marketing effectiveness. , 55(6), 67–75.Search in Google Scholar
Kotler, P., & Keller, K. L. (2016). Marketing Management (14th edition). Shanghai: Shanghai People’s Publishing House.KotlerP.KellerK. L. (2016). (14th edition). Shanghai: Shanghai People’s Publishing House.Search in Google Scholar
Lavraè, Janja & Meško, Maja & Jereb, Eva. (2023). Artificial Intelligence and Career Development. 543–553. 10.18690/um.fov.3.2023.42.LavraèJanja & MeškoMaja & JerebEva. (2023). . 543–553. 10.18690/um.fov.3.2023.42.Open DOISearch in Google Scholar
Lyne, J. (2019). The impact of emotional intelligence on business-to-business software as a service sales performance [Doctoral Dissertation, Dublin, National College of Ireland]. https://norma.ncirl.ie/id/eprint/4008LyneJ. (2019). [Doctoral Dissertation, Dublin, National College of Ireland].https://norma.ncirl.ie/id/eprint/4008Search in Google Scholar
Meshkat, M., & Nejati, R. (2017). Does emotional intelligence depend on gender? A study on undergraduate English majors of three Iranian Universities. Sage Open, 7(3), 2158244017725796. https://doi.org/10.1177/2158244017725796MeshkatM.NejatiR. (2017). Does emotional intelligence depend on gender? A study on undergraduate English majors of three Iranian Universities. , 7(3), 2158244017725796.https://doi.org/10.1177/2158244017725796Search in Google Scholar
Nwokah, N. G., & Ahiauzu, A. I. (2009). Emotional intelligence and marketing effectiveness. Marketing Intelligence & Planning, 27(7), 864–881. https://doi.org/10.1108/02634500911000199NwokahN. G.AhiauzuA. I. (2009). Emotional intelligence and marketing effectiveness. , 27(7), 864–881. https://doi.org/10.1108/02634500911000199Search in Google Scholar
Ogilvie, J., Rapp, A., Agnihotri, R., & Bachrach, D. G. (2017). Translating sales effort into service performance: It’s an emotional ride. Journal of Personal Selling & Sales Management, 37(2), 100–112. https://doi.org/10.1080/08853134.2017.1287577OgilvieJ.RappA.AgnihotriR.BachrachD. G. (2017). Translating sales effort into service performance: It’s an emotional ride. , 37(2), 100–112. https://doi.org/10.1080/08853134.2017.1287577Search in Google Scholar
Pegah, H. (2020). The relationship between salesmen’s emotional intelligence and sales skills in in-person sales (Case study: Salesmen of commercial complexes in the third municipality district of Bandar Abbas city). International Journal of Marketing Studies, 12(2), 62–71. https://doi.org/10.5539/ijms.v12n2p62PegahH. (2020). The relationship between salesmen’s emotional intelligence and sales skills in in-person sales (Case study: Salesmen of commercial complexes in the third municipality district of Bandar Abbas city). , 12(2), 62–71. https://doi.org/10.5539/ijms.v12n2p62Search in Google Scholar
Pradeep, K. C. (2022). Emotional intelligence and organisational performance in Nepalese commercial banks. Marsyangdi Journal, 3(1), 128–135. https://doi.org/10.3126/mj.v3i1.47962PradeepK. C. (2022). Emotional intelligence and organisational performance in Nepalese commercial banks. , 3(1), 128–135. https://doi.org/10.3126/mj.v3i1.47962Search in Google Scholar
Schlegel, K., & Mortillaro, M. (2019). The Geneva emotional competence test (GECO): An ability measure of workplace emotional intelligence. Journal of Applied Psychology, 104(4), 559–580. doi: 10.1037/apl0000365.SchlegelK.MortillaroM. (2019). The Geneva emotional competence test (GECO): An ability measure of workplace emotional intelligence. , 104(4), 559–580. DOI: 10.1037/apl0000365.Open DOISearch in Google Scholar
Singh, A., Prabhakar, R., & Kiran, J. S. (2022). Emotional intelligence: A literature review of its Concept, models, and measures. Journal of Positive School Psychology, 6(10), 2254–2275.SinghA.PrabhakarR.KiranJ. S. (2022). Emotional intelligence: A literature review of its Concept, models, and measures. , 6(10), 2254–2275.Search in Google Scholar
Supramaniam, S., & Singaravelloo, K. (2021). Impact of emotional intelligence on organisational performance: An analysis in the Malaysian public administration. Administrative Sciences, 11(3), 76. https://doi.org/10.3390/admsci11030076SupramaniamS.SingaravellooK. (2021). Impact of emotional intelligence on organisational performance: An analysis in the Malaysian public administration. , 11(3), 76. https://doi.org/10.3390/admsci11030076Search in Google Scholar
Vredeveld, Anna. (2018). Emotional intelligence, external emotional connections and brand attachment. Journal of Product & Brand Management. 27. 10.1108/JPBM-10-2017-1613.VredeveldAnna. (2018). Emotional intelligence, external emotional connections and brand attachment. . 27. 10.1108/JPBM-10-2017-1613.Open DOISearch in Google Scholar
Wang, L. (2020). Artificial intelligence and career development of college teachers: Challenge and countermeasures. In Journal of Physics: Conference Series, 1550(2), 022030. https://doi.org/10.1088/1742-6596/1550/2/022030.WangL. (2020). Artificial intelligence and career development of college teachers: Challenge and countermeasures. In , 1550(2), 022030. https://doi.org/10.1088/1742-6596/1550/2/022030.Search in Google Scholar
Webster, C. (1995), “Marketing culture and marketing effectiveness in service firms”, Journal of Services Marketing, Vol. 9 No. 2, pp. 6–21. https://doi.org/10.1108/08876049510085973WebsterC. (1995), “Marketing culture and marketing effectiveness in service firms”, , Vol. 9 No. 2, pp. 6–21. https://doi.org/10.1108/08876049510085973Search in Google Scholar
Wong, C. S., & Law, K. S. (2002). Wong and law emotional intelligence scale (Wleis) [Database Record]. APA Psyc Tests.WongC. S.LawK. S. (2002). . APA Psyc Tests.Search in Google Scholar