Study Regarding the Emotional Self - Awareness and Emotional Self - Control on Managers Activity
Pubblicato online: 23 lug 2019
Pagine: 230 - 235
DOI: https://doi.org/10.2478/kbo-2019-0037
Parole chiave
© 2019 Hortensia Gorski et al., published by Sciendo
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.
This article arose from the desire to connect the concept of emotional intelligence with the business environment to identify the level of knowledge in the field and the effects it produces in this area. Because the concept is very complex, which includes many components focused on several approaches, such as: awareness of emotions, awareness of other people’s emotions, understanding emotions and the ability to manage both their own emotions and others, the article focuses on just two components. Thus, the research is aimed at identifying among managers the importance that they attach to the awareness of emotions, as well as how they manage their emotions. Success in professional life depends not only on technical, economic knowledge, but to a great extent on the management of tense situations, and how it reacts in these cases.