Preliminary construction of evaluation indicator system for inpatients’ nursing service needs in tertiary general hospital
Article Category: Original article
Pubblicato online: 14 lug 2020
Pagine: 135 - 142
Ricevuto: 03 giu 2019
Accettato: 30 set 2019
DOI: https://doi.org/10.2478/fon-2020-0013
Parole chiave
© 2020 Shao-Ling Li et al., published by Sciendo
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.
Objectives
To construct a comprehensive evaluation indicator system for inpatients’ nursing service needs in tertiary general hospital and to provide evidence for identifying and meeting the needs of inpatients’ nursing services.
Method
We used the Delphi method to conduct two rounds of expert consultations with 41 experts.
Result
The indicator system consisting of 5 first-level indicators and 48 second-level indicators was preliminarily constructed.
Conclusions
We formed an evaluation indicator system for inpatients’ nursing service needs in tertiary general hospital and classified it into five categories: hospital environment, nursing attitude, nursing skills, information exchange, and emotional support. The indicator system is scientific and reliable. It can provide a basis for nursing staffs to identify and meet the needs of inpatients’ care services.