How can leadership influence the quality of care in a health-care organization?
Categoria dell'articolo: Review
Pubblicato online: 31 mar 2020
Pagine: 19 - 22
Ricevuto: 10 apr 2019
Accettato: 12 giu 2019
DOI: https://doi.org/10.2478/fon-2020-0003
Parole chiave
© 2019 Li-Yuan Xing et al., published by Sciendo
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.
Objective
This study focuses on how leadership could influence the quality of care in a health-care organization.
Methods
The concept of leadership and quality are analyzed. In addition, issues concerning how leadership can influence quality of care through the effect on the organizational culture and the engagement of both nurses and patients are discussed.
Results
Leadership is the pivotal factor in the improvement of quality through the effect on the organizational culture and the engagement of both nurses and patients.
Conclusions
Leadership can influence the quality of care directly and indirectly. The organization and the leaders should know the importance of effective leadership to a better work environment, facilitate the implementation of the new mode of nursing, and provide best services to the patients.