Accesso libero

Evaluation of the responses from different chatbots to frequently asked patient questions about impacted canines

 e   
01 set 2025
INFORMAZIONI SU QUESTO ARTICOLO

Cita
Scarica la copertina

Farid H. Chatbots in Digital Marketing. In: Chintalapati & Pandey, eds. Chapter 3: Contemporary Approaches in Digital Marketing and the Role of Machine Intelligence. Hershey, (PA): IGI Global; 2023:46–67. Farid H. Chatbots in Digital Marketing . In: Chintalapati & Pandey, eds. Chapter 3: Contemporary Approaches in Digital Marketing and the Role of Machine Intelligence . Hershey, (PA): IGI Global ; 2023 : 46 67 . Search in Google Scholar

Skjuve M, Følstad A, Fostervold KI, Brandtzaeg PB. My chatbot companion-a study of human-chatbot relationships. Int J Hum Comput Stud 2021;149:102601. Skjuve M Følstad A Fostervold KI Brandtzaeg PB. My chatbot companion-a study of human-chatbot relationships . Int J Hum Comput Stud 2021 ; 149 : 102601 . Search in Google Scholar

Dobbala MK, Lingolu MSS. Conversational ai and chatbots: Enhancing user experience on websites. AJCSIT 2024;7:11. Dobbala MK Lingolu MSS. Conversational ai and chatbots: Enhancing user experience on websites . AJCSIT 2024 ; 7 : 11 . Search in Google Scholar

Ait Baha T, El Hajji M, Es-Saady Y, Fadili H. The impact of educational chatbot on student learning experience. Educ Inf Technol 2024;29:10153–76. Ait Baha T El Hajji M Es-Saady Y Fadili H. The impact of educational chatbot on student learning experience . Educ Inf Technol 2024 ; 29 : 10153 - 76 . Search in Google Scholar

Cheng Y, Jiang H. Customer-brand relationship in the era of artificial intelligence: understanding the role of chatbot marketing efforts. J Prod Brand Manag 2022;31:252–64. Cheng Y Jiang H. Customer-brand relationship in the era of artificial intelligence: understanding the role of chatbot marketing efforts . J Prod Brand Manag 2022 ; 31 : 252 64 . Search in Google Scholar

García-Méndez S, De Arriba-Perez F, González-Castaño FJ, Regueiro-Janeiro JA, Gil-Castiñeira F. Entertainment chatbot for the digital inclusion of elderly people without abstraction capabilities. IEEE Access 2021;9:75878–91. García-Méndez S De Arriba-Perez F González-Castaño FJ Regueiro-Janeiro JA Gil-Castiñeira F. Entertainment chatbot for the digital inclusion of elderly people without abstraction capabilities . IEEE Access 2021 ; 9 : 75878 91 . Search in Google Scholar

Laymouna M, Ma Y, Lessard D, Schuster T, Engler K, Lebouché B. Roles, Users, Benefits, and Limitations of Chatbots in Health Care: Rapid Review. J Med Internet Res 2024;26:e56930. Laymouna M Ma Y Lessard D Schuster T Engler K Lebouché B. Roles, Users, Benefits, and Limitations of Chatbots in Health Care: Rapid Review . J Med Internet Res 2024 ; 26 : e56930 . Search in Google Scholar

Wang X, Cohen RA. Health Information Technology Use Among Adults: United States, July–December 2022. US Department of Health and Human Services, Centers for Disease Control and Prevention 2023. Wang X Cohen RA. Health Information Technology Use Among Adults: United States, July–December 2022 . US Department of Health and Human Services, Centers for Disease Control and Prevention 2023 . Search in Google Scholar

Bachl M, Link E, Mangold F, Stier S. Search engine use for health-related purposes: Behavioral data on online health information-seeking in Germany. Health Commun 2024;39:1651–64. Bachl M Link E Mangold F Stier S. Search engine use for health-related purposes: Behavioral data on online health information-seeking in Germany . Health Commun 2024 ; 39 : 1651 64 . Search in Google Scholar

Li H, Li D, Zhai M, Lin L, Cao Z. Associations Among Online Health Information Seeking Behavior, Online Health Information Perception, and Health Service Utilization: Cross-Sectional Study. J Med Internet Res 2025;27:e66683. Li H Li D Zhai M Lin L Cao Z. Associations Among Online Health Information Seeking Behavior, Online Health Information Perception, and Health Service Utilization: Cross-Sectional Study . J Med Internet Res 2025 ; 27 : e66683 . Search in Google Scholar

De Looper M, van Weert JC, Schouten BC, Bolle S, Belgers EH, Eddes EH, et al. The influence of online health information seeking before a consultation on anxiety, satisfaction, and information recall, mediated by patient participation: field study. J J Med Internet Res 2021;23:e23670. De Looper M van Weert JC Schouten BC Bolle S Belgers EH Eddes EH The influence of online health information seeking before a consultation on anxiety, satisfaction, and information recall, mediated by patient participation: field study . J J Med Internet Res 2021 ; 23 : e23670 . Search in Google Scholar

Bibault J-E, Chaix B, Guillemassé A, Cousin S, Escande A, Perrin M, et al. A chatbot versus physicians to provide information for patients with breast cancer: blind, randomized controlled noninferiority trial. J Med Internet Res 2019;21:e15787. Bibault J-E Chaix B Guillemassé A Cousin S Escande A Perrin M A chatbot versus physicians to provide information for patients with breast cancer: blind, randomized controlled noninferiority trial . J Med Internet Res 2019 ; 21 : e15787 . Search in Google Scholar

Topol E. Deep medicine: how artificial intelligence can make healthcare human again. Hachette UK 2019 Topol E. Deep medicine: how artificial intelligence can make healthcare human again . Hachette UK 2019 Search in Google Scholar

Alpaydin MT, Buyuk SK, Bavbek NC. Information on the Internet about clear aligner treatment—an assessment of content, quality, and readability. J Orofac Orthop 2021;83(Suppl 1):1. Alpaydin MT Buyuk SK Bavbek NC. Information on the Internet about clear aligner treatment—an assessment of content, quality, and readability . J Orofac Orthop 2021 ; 83 (Suppl 1): 1 . Search in Google Scholar

Gritti MN, AlTurki H, Farid P, Morgan CT. Progression of an artificial intelligence chatbot (ChatGPT) for pediatric cardiology educational knowledge assessment. Pediatr Cardiol 2024;45:309–13. Gritti MN AlTurki H Farid P Morgan CT. Progression of an artificial intelligence chatbot (ChatGPT) for pediatric cardiology educational knowledge assessment . Pediatr Cardiol 2024 ; 45 : 309 13 . Search in Google Scholar

Lam WY, Au SCL. Stroke care in the ChatGPT era: Potential use in early symptom recognition. J Acute Dis 2023;12:129–30. Lam WY Au SCL. Stroke care in the ChatGPT era: Potential use in early symptom recognition . J Acute Dis 2023 ; 12 : 129 30 . Search in Google Scholar

Kilinç DD, Mansiz D. Examination of the reliability and readability of Chatbot Generative Pretrained Transformer’s (ChatGPT) responses to questions about orthodontics and the evolution of these responses in an updated version. Am J Orthod Dentofacial Orthop 2024;165:546–55. Kilinç DD Mansiz D. Examination of the reliability and readability of Chatbot Generative Pretrained Transformer’s (ChatGPT) responses to questions about orthodontics and the evolution of these responses in an updated version . Am J Orthod Dentofacial Orthop 2024 ; 165 : 546 55 . Search in Google Scholar

Daraqel B, Wafaie K, Mohammed H, Cao L, Mheissen S, Liu Y, et al. The performance of artificial intelligence models in generating responses to general orthodontic questions: ChatGPT vs Google Bard. Am J Orthod Dentofacial Orthop 2024;165:652–62. Daraqel B Wafaie K Mohammed H Cao L Mheissen S Liu Y The performance of artificial intelligence models in generating responses to general orthodontic questions: ChatGPT vs Google Bard . Am J Orthod Dentofacial Orthop 2024 ; 165 : 652 62 . Search in Google Scholar

Dursun D, Bilici Geçer R. Can artificial intelligence models serve as patient information consultants in orthodontics? BMC Med Inform Decis Mak 2024;24:211. Dursun D Bilici Geçer R. Can artificial intelligence models serve as patient information consultants in orthodontics? BMC Med Inform Decis Mak 2024 ; 24 : 211 . Search in Google Scholar

Hatia A, Doldo T, Parrini S, Chisci E, Cipriani L, Montagna L, et al. Accuracy and completeness of ChatGPT-Generated information on interceptive orthodontics: a Multicenter Collaborative Study. J Clin Med 2024;13:735. Hatia A Doldo T Parrini S Chisci E Cipriani L Montagna L Accuracy and completeness of ChatGPT-Generated information on interceptive orthodontics: a Multicenter Collaborative Study . J Clin Med 2024 ; 13 : 735 . Search in Google Scholar

Mavreas D, Athanasiou AE. Factors affecting the duration of orthodontic treatment: A systematic review. Eur J of Orthod 2008;30:386–95. Mavreas D Athanasiou AE. Factors affecting the duration of orthodontic treatment: A systematic review . Eur J of Orthod 2008 ; 30 : 386 95 . Search in Google Scholar

Grisar K, Luyten J, Preda F, Martin C, Hoppenreijs T, Politis C, et al. Interventions for impacted maxillary canines: A systematic review of the relationship between initial canine position and treatment outcome. Orthod Craniofac Res 2021;24:180–93. Grisar K Luyten J Preda F Martin C Hoppenreijs T Politis C Interventions for impacted maxillary canines: A systematic review of the relationship between initial canine position and treatment outcome . Orthod Craniofac Res 2021 ; 24 : 180 93 . Search in Google Scholar

Mancini A, Chirico F, Colella G, Piras F, Colonna V, Marotti P, et al. Evaluating the success rates and effectiveness of surgical and orthodontic interventions for impacted canines: a systematic review of surgical and orthodontic interventions and a case series. BMC Oral Health 2025;25:295. Mancini A Chirico F Colella G Piras F Colonna V Marotti P Evaluating the success rates and effectiveness of surgical and orthodontic interventions for impacted canines: a systematic review of surgical and orthodontic interventions and a case series . BMC Oral Health 2025 ; 25 : 295 . Search in Google Scholar

Arslan C, Kahya, K, Cesur E, Cakan DG. An evaluation of orthodontic information quality regarding artificial intelligence (AI) chatbot technologies: A comparison of ChatGPT and google BARD. Australas Orthod J 2024;40:149–57. Arslan C Kahya K Cesur E Cakan DG. An evaluation of orthodontic information quality regarding artificial intelligence (AI) chatbot technologies: A comparison of ChatGPT and google BARD . Australas Orthod J 2024 ; 40 : 149 57 . Search in Google Scholar

Charnock D, Shepperd S, Needham G, Gann R. DISCERN: an instrument for judging the quality of written consumer health information on treatment choices. J Epidemiol Community Health 1999;53:105–11. Charnock D Shepperd S Needham G Gann R. DISCERN: an instrument for judging the quality of written consumer health information on treatment choices . J Epidemiol Community Health 1999 ; 53 : 105 11 . Search in Google Scholar

Onder C, Koc G, Gokbulut P, Taskaldiran I, Kuskonmaz S. Evaluation of the reliability and readability of ChatGPT-4 responses regarding hypothyroidism during pregnancy. Sci Rep 2024;14:243. Onder C Koc G Gokbulut P Taskaldiran I Kuskonmaz S. Evaluation of the reliability and readability of ChatGPT-4 responses regarding hypothyroidism during pregnancy . Sci Rep 2024 ; 14 : 243 . Search in Google Scholar

Kincaid JP, Fishburne Jr RP, Rogers RL, Chissom BS. Derivation of new readability formulas (automated readability index, fog count and flesch reading ease formula) for navy enlisted personnel (Research Branch Report 8-75). Naval Technical Training Command 1975. Kincaid JP Fishburne RP Jr Rogers RL Chissom BS. Derivation of new readability formulas (automated readability index, fog count and flesch reading ease formula) for navy enlisted personnel (Research Branch Report 8-75) . Naval Technical Training Command 1975 . Search in Google Scholar

Chu JT, Wang MP, Shen C, Viswanath K, Lam TH, Chan SSC. How, when and why people seek health information online: qualitative study in Hong Kong. Interact J Med Res 2017;6:e7000. Chu JT Wang MP Shen C Viswanath K Lam TH Chan SSC. How, when and why people seek health information online: qualitative study in Hong Kong . Interact J Med Res 2017 ; 6 : e7000 . Search in Google Scholar

Bachl M, Link E, Mangold F, Stier S. Search engine use for health-related purposes: Behavioral data on online health information-seeking in Germany. Health Commun 2024;39:1–14. Bachl M Link E Mangold F Stier S. Search engine use for health-related purposes: Behavioral data on online health information-seeking in Germany . Health Commun 2024 ; 39 : 1 14 . Search in Google Scholar

Davis RJ, Ayo-Ajibola O, Lin ME, Swanson MS, Chambers TN, Kwon DI, et al. Evaluation of oropharyngeal cancer information from revolutionary artificial intelligence chatbot. The Laryngoscope 2024;134:2252–7. Davis RJ Ayo-Ajibola O Lin ME Swanson MS Chambers TN Kwon DI Evaluation of oropharyngeal cancer information from revolutionary artificial intelligence chatbot . The Laryngoscope 2024 ; 134 : 2252 7 . Search in Google Scholar

Balel Y. Can ChatGPT be used in oral and maxillofacial surgery? J Stomatol Oral Maxillofac Surg 2023;124:101471. Balel Y. Can ChatGPT be used in oral and maxillofacial surgery? J Stomatol Oral Maxillofac Surg 2023 ; 124 : 101471 . Search in Google Scholar

Tanaka OM, Gasparello GG, Hartmann GC, Casagrande FA, Pithon MM. Assessing the reliability of ChatGPT: a content analysis of self-generated and self-answered questions on clear aligners, TADs and digital imaging. Dental Press J Orthod 2023;28: e2323183. Tanaka OM Gasparello GG Hartmann GC Casagrande FA Pithon MM. Assessing the reliability of ChatGPT: a content analysis of self-generated and self-answered questions on clear aligners, TADs and digital imaging . Dental Press J Orthod 2023 ; 28 : e2323183 . Search in Google Scholar

Perez-Pino A, Yadav S, Upadhyay M, Cardarelli L, Tadinada A. The accuracy of artificial intelligence–based virtual assistants in responding to routinely asked questions about orthodontics. Angle Orthod 2023;93:427–32. Perez-Pino A Yadav S Upadhyay M Cardarelli L Tadinada A. The accuracy of artificial intelligence–based virtual assistants in responding to routinely asked questions about orthodontics . Angle Orthod 2023 ; 93 : 427 32 . Search in Google Scholar

Tanaka OM, Weissheimer A, Pithon MM, Gasparello GG, Araújo EA. Focus on leveling the hidden: managing impacted maxillary canines. Dental Press J Orthod 2024;29:e24spe5. Tanaka OM Weissheimer A Pithon MM Gasparello GG Araújo EA. Focus on leveling the hidden: managing impacted maxillary canines . Dental Press J Orthod 2024 ; 29 : e24spe5 . Search in Google Scholar

Smutny P, Bojko M. Comparative Analysis of Chatbots Using Large Language Models for Web Development Tasks. Appl Sci 2024;14:10048. Smutny P Bojko M. Comparative Analysis of Chatbots Using Large Language Models for Web Development Tasks . Appl Sci 2024 ; 14 : 10048 . Search in Google Scholar

Vaishya R, Misra A, Vaish A. ChatGPT: Is this version good for healthcare and research? Diabetes Metab Syndr 2023;17: 102744. Vaishya R Misra A Vaish A. ChatGPT: Is this version good for healthcare and research? Diabetes Metab Syndr 2023 ; 17 : 102744 . Search in Google Scholar

Aziz AAA, Abdelrahman HH, Hassan MG. The use of ChatGPT and Google Gemini in responding to orthognathic surgery-related questions: A comparative study. J World Fed Orthod 2025;14: 20–6. Aziz AAA Abdelrahman HH Hassan MG. The use of ChatGPT and Google Gemini in responding to orthognathic surgery-related questions: A comparative study . J World Fed Orthod 2025 ; 14 : 20 6 . Search in Google Scholar

Carifio J, Perla RJ. A critique of the theoretical and empirical literature of the use of diagrams, graphs, and other visual aids in the learning of scientific-technical content from expository texts and instruction. Interchange 2009;40:403–36. Carifio J Perla RJ. A critique of the theoretical and empirical literature of the use of diagrams, graphs, and other visual aids in the learning of scientific-technical content from expository texts and instruction . Interchange 2009 ; 40 : 403 36 . Search in Google Scholar

Alhazmi K. The Effect of Multimedia on Vocabulary Learning and Retention. World J Engl Lang 2024;14:390. Alhazmi K. The Effect of Multimedia on Vocabulary Learning and Retention . World J Engl Lang 2024 ; 14 : 390 . Search in Google Scholar

Taymour N, Fouda SM, Abdelrahaman HH, Hassan MG. Performance of the ChatGPT-3.5, ChatGPT-4, and Google Gemini large language models in responding to dental implantology inquiries. J Prosthet Dent 2025. [Epub ahead of print] Taymour N Fouda SM Abdelrahaman HH Hassan MG. Performance of the ChatGPT-3.5, ChatGPT-4, and Google Gemini large language models in responding to dental implantology inquiries . J Prosthet Dent 2025 . [Epub ahead of print] Search in Google Scholar

Johnson AJ, Singh TK, Gupta A, Sankar H, Gill I, Shalini M, et al. Evaluation of validity and reliability of AI Chatbots as public sources of information on dental trauma. Dent Traumatol 2024;41 41:187–193. Johnson AJ Singh TK Gupta A Sankar H Gill I Shalini M Evaluation of validity and reliability of AI Chatbots as public sources of information on dental trauma . Dent Traumatol 2024 ; 41 41 : 187 193 . Search in Google Scholar

Mustuloğlu Ş, Deniz BP. Evaluation of Chatbots in the Emergency Management of Avulsion Injuries. Dent Traumatol 2025:1–8. Mustuloğlu Ş Deniz BP. Evaluation of Chatbots in the Emergency Management of Avulsion Injuries . Dent Traumatol 2025 : 1 8 . Search in Google Scholar

Sami MA, Samad MA, Parekh K, Suthar PP. Comparative accuracy of ChatGPT 4.0 and Google Gemini in answering pediatric radiology text-based questions. Cureus 2024;16: e70897. Sami MA Samad MA Parekh K Suthar PP. Comparative accuracy of ChatGPT 4.0 and Google Gemini in answering pediatric radiology text-based questions . Cureus 2024 ; 16 : e70897 . Search in Google Scholar

Strzalkowski P, Strzalkowska A, Chhablani J, Pfau K, Errera MH, Roth M, et al. Evaluation of the accuracy and readability of ChatGPT-4 and Google Gemini in providing information on retinal detachment: A multicenter expert comparative study. Int J Retina Vitreous 2024;10:61. Strzalkowski P Strzalkowska A Chhablani J Pfau K Errera MH Roth M Evaluation of the accuracy and readability of ChatGPT-4 and Google Gemini in providing information on retinal detachment: A multicenter expert comparative study . Int J Retina Vitreous 2024 ; 10 : 61 . Search in Google Scholar

Mishra V, Dexter JP. Comparison of readability of official public health information about COVID-19 on websites of international agencies and the governments of 15 countries. JAMA Netw Open 2020;3:e2018033–e2018033. Mishra V Dexter JP. Comparison of readability of official public health information about COVID-19 on websites of international agencies and the governments of 15 countries . JAMA Netw Open 2020 ; 3 : e2018033 e2018033 . Search in Google Scholar

Abou-Abdallah M, Dar T, Mahmudzade Y, Michaels J, Talwar R, Tornari C. The quality and readability of patient information provided by ChatGPT: can AI reliably explain common ENT operations? Eur Arch Otorhinolaryngol 2024;281:6147–6153. Abou-Abdallah M Dar T Mahmudzade Y Michaels J Talwar R Tornari C. The quality and readability of patient information provided by ChatGPT: can AI reliably explain common ENT operations? Eur Arch Otorhinolaryngol 2024 ; 281 : 6147 6153 . Search in Google Scholar

Yurdakurban E, Topsakal KG, Duran GS. A comparative analysis of AI-based chatbots: Assessing data quality in orthognathic surgery related patient information. J Stomol Oral Maxillofac Surg 2024;125:101757. Yurdakurban E Topsakal KG Duran GS. A comparative analysis of AI-based chatbots: Assessing data quality in orthognathic surgery related patient information . J Stomol Oral Maxillofac Surg 2024 ; 125 : 101757 . Search in Google Scholar

Mohammad-Rahimi H, Ourang SA, Pourhoseingholi MA, Dianat O, Dummer PMH, Nosrat A. Validity and reliability of artificial intelligence chatbots as public sources of information on endodontics. Int Endod J 2024;57:305–14. Mohammad-Rahimi H Ourang SA Pourhoseingholi MA Dianat O Dummer PMH Nosrat A. Validity and reliability of artificial intelligence chatbots as public sources of information on endodontics . Int Endod J 2024 ; 57 : 305 14 . Search in Google Scholar

Lima NGM, Costa L, Santos PB. ChatGPT in orthodontics: Limitations and possibilities. Australas Orthod J 2024;40:19–21. Lima NGM Costa L Santos PB. ChatGPT in orthodontics: Limitations and possibilities . Australas Orthod J 2024 ; 40 : 19 21 . Search in Google Scholar

Andrikyan W, Sametinger SM, Kosfeld F, Jung-Poppe L, Fromm MF, Maas R, et al. Artificial intelligence-powered chatbots in search engines: a cross-sectional study on the quality and risks of drug information for patients. BMJ Qual Saf 2025;34:100–9. Andrikyan W Sametinger SM Kosfeld F Jung-Poppe L Fromm MF Maas R Artificial intelligence-powered chatbots in search engines: a cross-sectional study on the quality and risks of drug information for patients . BMJ Qual Saf 2025 ; 34 : 100 9 . Search in Google Scholar

Zada T, Tam N, Barnard F, Van Sittert M, Bhat V, Rambhatla S. Medical Misinformation in AI-Assisted Self-Diagnosis: Development of a Method (EvalPrompt) for Analyzing Large Language Models. JMIR Form Res 2025;9:e66207. Zada T Tam N Barnard F Van Sittert M Bhat V Rambhatla S. Medical Misinformation in AI-Assisted Self-Diagnosis: Development of a Method (EvalPrompt) for Analyzing Large Language Models . JMIR Form Res 2025 ; 9 : e66207 . Search in Google Scholar

Lingua:
Inglese
Frequenza di pubblicazione:
1 volte all'anno
Argomenti della rivista:
Medicina, Scienze medicali di base, Scienze medicali di base, altro