M-Government: Recht und Organisation mobilen Verwaltens

Using the example of the administrative use of mobile services, which go by the term ‘mobile government’ (M-Government), this article examines innovative solutions in the public service of the 21st century. The regional focus of the analysis is on the German administration. It is shown that the innovative potential of adopting mobile services in public administration lies in the fact that they break up and at the same time modify the contact structure in the administration and between the administration and citizens or companies by replacing the office with a dynamic network of virtual relationships between administrative employees and administrative addressees. M-Government does not mean saying goodbye to the static office model, but it does add a new, qualitatively different dimension to administration. The concept of mobility on which this article is based is based on a spatial understanding, but detaches it from its originally traffic-related context. Mobile administration is intended to express the fact that administration and its interaction contexts become location-independent through the use of mobile services.