<abstract xmlns="http://www.w3.org/1999/xhtml">

<p>There is a common assumption that information communication technology (ICT) enables employees to work together and to be virtually co-present, regardless of time and place. However, previous studies of social networking sites (e.g. Facebook and social enterprise media in work settings) show a consistent tendency among users to reconnect and communicate online almost exclusively with people they already know. The paper at hand examines in depth what role shared places have in knowledge work and in creating a virtual or online co-presence among knowledge professionals. The findings of the present study show that the tendency of communicating with known others in online spaces is also at play in the offline workplace, as professionals approach those whom they already know when in need of work-related help. One of the conclusions is that the geographical workplace plays a key role in creating a common ground for communication and social integration among employees, since a core dimension in knowledge work is social interaction. The paper uses insights from a qualitative and longitudinal case study (2010–2013) of a multinational consultancy company.</p>
</abstract>

There is a common assumption that information communication technology (ICT) enables employees to work together and to be virtually co-present, regardless of time and place. However, previous studies of social networking sites (e.g. Facebook and social enterprise media in work settings) show a consistent tendency among users to reconnect and communicate online almost exclusively with people they already know. The paper at hand examines in depth what role shared places have in knowledge work and in creating a virtual or online co-presence among knowledge professionals. The findings of the present study show that the tendency of communicating with known others in online spaces is also at play in the offline workplace, as professionals approach those whom they already know when in need of work-related help. One of the conclusions is that the geographical workplace plays a key role in creating a common ground for communication and social integration among employees, since a core dimension in knowledge work is social interaction. The paper uses insights from a qualitative and longitudinal case study (2010–2013) of a multinational consultancy company.

The Role of Offline Places for Communication and Social Interaction in Online and Virtual Spaces in the Multinational Workplace

Nordicom Review

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

There is a common assumption that information communication technology (ICT) enables employees to work together and to be virtually co-present, regardless of...

	Gender	Age	City	Country
1	Male	Forties	Oslo 1	Norway
2	Male^*	Forties	Oslo 1
3	Female^*	Forties	Oslo 1
4	Female	Forties	Oslo 1
5	Male	Thirties	Oslo 1
6	Male	Fifties	Oslo 2
7	Male^*	Forties	Oslo 2
8	Male^*	Thirties	Oslo 2
9	Male	Forties	Copenhagen	Denmark
10	Female	Fifties	Copenhagen
11	Male	Thirties	Copenhagen
12	Female	Thirties	Copenhagen
13	Male	Forties	Copenhagen
14	Male	Thirties	Copenhagen
15	Male	Twenties	Rabat 1	Morocco
16	Male^*	Twenties	Rabat 1
17	Female^*	Thirties	Rabat 1
18	Male^*	Twenties	Rabat 1
19	Female	Twenties	Rabat 1
20	Female	Thirties	Rabat 1
21	Female	Forties	Rabat 1
22	Male	Twenties	Rabat 2
23	Male^*	Twenties	Rabat 2
24	Male	Thirties	London	The UK
25	Female	Twenties	London
26	Male	Fifties	London
27	Male	Thirties	London

The Role of Offline Places for Communication and Social Interaction in Online and Virtual Spaces in the Multinational Workplace

Pubblicato online: 07 lug 2020

Pagine: 131 - 146

DOI: https://doi.org/10.1515/nor-2016-0028

Parole chiave
co-presence, workplace, working practices, social interaction, social enterprise media, ICT, structuration theory

© 2016 Lene Pettersen, published by Sciendo

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

The interview sample

The Role of Offline Places for Communication and Social Interaction in Online and Virtual Spaces in the Multinational Workplace

Pubblicato online: 07 lug 2020

Pagine: 131 - 146

DOI: https://doi.org/10.1515/nor-2016-0028

Parole chiaveco-presence, workplace, working practices, social interaction, social enterprise media, ICT, structuration theory

© 2016 Lene Pettersen, published by Sciendo

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

The interview sample

Parole chiave
co-presence, workplace, working practices, social interaction, social enterprise media, ICT, structuration theory