The first impression in a fine-dining restaurant. A study of C Restaurant in Tampere, Finland

Pubblicato online: 28 dic 2016

Pagine: 100 - 111

Ricevuto: 15 mar 2015

Accettato: 05 set 2015

DOI: https://doi.org/10.1515/ejthr-2016-0012

Parole chiave

First impression, Fine-dining restaurant, Customer behaviour, Customer perception, Service clue

© 2016 Maria Amelia et al., published by De Gruyter Open

This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.