Issues

Journal & Issues

Volume 70 (2022): Issue 3 (August 2022)

Volume 70 (2022): Issue 2 (May 2022)

Volume 70 (2022): Issue 1 (February 2022)
REVIEW OF DEVELOPMENTS, STRUCTURE AND MANAGEMENT IN THE PUBLIC SECTOR 2021

Volume 69 (2021): Issue 4 (December 2021)

Volume 69 (2021): Issue 3 (August 2021)

Volume 69 (2021): Issue 2 (May 2021)

Volume 69 (2021): Issue 1 (February 2021)

Volume 68 (2020): Issue 4 (December 2020)

Volume 68 (2020): Issue 3 (August 2020)

Volume 68 (2020): Issue 2 (May 2020)

Volume 68 (2020): Issue 1 (February 2020)

Volume 67 (2019): Issue 4 (December 2019)

Volume 67 (2019): Issue 3 (August 2019)

Volume 67 (2019): Issue 2 (May 2019)

Volume 67 (2019): Issue 1 (February 2019)

Volume 66 (2018): Issue 4 (December 2018)

Volume 66 (2018): Issue 3 (August 2018)

Volume 66 (2018): Issue 2 (May 2018)

Volume 66 (2018): Issue 1 (February 2018)

Volume 65 (2017): Issue 4 (December 2017)

Volume 65 (2017): Issue 3 (August 2017)

Volume 65 (2017): Issue 2 (May 2017)

Volume 65 (2017): Issue 1 (February 2017)

Volume 64 (2016): Issue 3-4 (December 2016)

Volume 64 (2016): Issue 2 (August 2016)

Volume 64 (2016): Issue 1 (May 2016)

Volume 63 (2015): Issue 4 (December 2015)

Volume 63 (2015): Issue 3 (December 2015)

Volume 63 (2015): Issue 2 (August 2015)

Volume 63 (2015): Issue 1 (May 2015)

Journal Details
Format
Journal
eISSN
2449-9471
First Published
15 Apr 2015
Publication timeframe
4 times per year
Languages
English

Search

Volume 70 (2022): Issue 2 (May 2022)

Journal Details
Format
Journal
eISSN
2449-9471
First Published
15 Apr 2015
Publication timeframe
4 times per year
Languages
English

Search

7 Articles
Open Access

Ombudsman-type services – A citizen perspective

Published Online: 30 Apr 2022
Page range: 1 - 23

Abstract

Abstract

The ombudsman idea in Ireland is now almost fifty years old. This article provides a citizen perspective on several ombudsman-type institutions and services across a broad variety of fields and issues. The underlying assump -tions of ombudsman-type services are outlined, with a citizen perspective of how they work in practice. Ten illustrative case studies are provided, each followed by a short commentary. The article analyses the cross-cutting issues arising: the uneven resource field in skills, knowledge and time; the need for ‘blue sea’ between the ombudsman-type institution and state agencies; the evidence bar for complaints; and the individualisation of complaints when there are systemic issues important for public administration. Because of the asymmetry of resources between the two parties, there is a strong case for ombudsman-type institutions to provide more assistance to complainants to advance and progress their complaints, so that a more level playing field can be achieved.

Keywords

  • Ombudsman
  • level playing field
  • evidence bar
  • individualisation
Open Access

Lessons learned from water governance

Published Online: 30 Apr 2022
Page range: 27 - 33

Abstract

Open Access

Sharing the Vision: Maintaining momentum for implementation

Published Online: 30 Apr 2022
Page range: 35 - 44

Abstract

Open Access

Public service adaptation – Its nature and requirements

Published Online: 30 Apr 2022
Page range: 47 - 60

Abstract

Open Access

Reviews: City and county management in Ireland, 1929–2020

Published Online: 30 Apr 2022
Page range: 63 - 67

Abstract

Open Access

Reviews: What does Jeremy think? Jeremy Heywood and the making of modern Britain; Diary of an MP’s wife: Inside and outside power

Published Online: 30 Apr 2022
Page range: 68 - 74

Abstract

Open Access

Reviews: Negotiating a settlement in Northern Ireland, 1969–2019

Published Online: 30 Apr 2022
Page range: 75 - 79

Abstract

7 Articles
Open Access

Ombudsman-type services – A citizen perspective

Published Online: 30 Apr 2022
Page range: 1 - 23

Abstract

Abstract

The ombudsman idea in Ireland is now almost fifty years old. This article provides a citizen perspective on several ombudsman-type institutions and services across a broad variety of fields and issues. The underlying assump -tions of ombudsman-type services are outlined, with a citizen perspective of how they work in practice. Ten illustrative case studies are provided, each followed by a short commentary. The article analyses the cross-cutting issues arising: the uneven resource field in skills, knowledge and time; the need for ‘blue sea’ between the ombudsman-type institution and state agencies; the evidence bar for complaints; and the individualisation of complaints when there are systemic issues important for public administration. Because of the asymmetry of resources between the two parties, there is a strong case for ombudsman-type institutions to provide more assistance to complainants to advance and progress their complaints, so that a more level playing field can be achieved.

Keywords

  • Ombudsman
  • level playing field
  • evidence bar
  • individualisation
Open Access

Lessons learned from water governance

Published Online: 30 Apr 2022
Page range: 27 - 33

Abstract

Open Access

Sharing the Vision: Maintaining momentum for implementation

Published Online: 30 Apr 2022
Page range: 35 - 44

Abstract

Open Access

Public service adaptation – Its nature and requirements

Published Online: 30 Apr 2022
Page range: 47 - 60

Abstract

Open Access

Reviews: City and county management in Ireland, 1929–2020

Published Online: 30 Apr 2022
Page range: 63 - 67

Abstract

Open Access

Reviews: What does Jeremy think? Jeremy Heywood and the making of modern Britain; Diary of an MP’s wife: Inside and outside power

Published Online: 30 Apr 2022
Page range: 68 - 74

Abstract

Open Access

Reviews: Negotiating a settlement in Northern Ireland, 1969–2019

Published Online: 30 Apr 2022
Page range: 75 - 79

Abstract

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