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Community-led design is a practice whereby people take the opportunity to engage directly and creatively in the formulation of solutions for their own environment. In community-led design, professionals, stakeholders and communities come together to develop sustainable solutions to complex design and planning problems. Such projects can include the co-creation of public spaces, communal and public services, as well as processes and tools for citizen participation.

Web 2.0 technologies and social media offer new opportunities for community-led design, potentially transforming the ways in which people take part in these processes and their ability to make an impact. This paper reports insights from the use of different types of media in community-led design projects and reflects on their role and their value for those involved, as well as for their wider communities.