<abstract xmlns="http://www.w3.org/1999/xhtml">

<sec><h3>BACKGROUND</h3>
<p>Navigating the complex health-care system requires the patients to have comprehensive knowledge, active participation, and self-efficacy in health management to effectively engage in planned activities that include diagnosis, treatment, and rehabilitation, to ensure a high quality of life and successfully prevent disease-related complications.</p>
</sec>
<sec><h3>AIM</h3>
<p>This study aims to investigate which activities nurses in hospital settings perform to support patients with heart failure to increase health literacy and navigate effectively through the health-care system.</p>
</sec>
<sec><h3>METHODS</h3>
<p>Based on qualitative research, the data were collected through semi-structured interviews with 11 nurses from hospitals where patients with heart failure are treated. After reviewing and analyzing the transcribed interviews, a qualitative content analysis of the text followed.</p>
</sec>
<sec><h3>RESULTS</h3>
<p>Based on an inductive approach, we first identified coding units, which were grouped into 10 subcategories, and these into five categories: General health literacy, digital literacy, communication health literacy, interprofessional collaboration, and navigation through the health-care system. We found that the treatment of patients with heart failure varies in Slovenian hospitals.</p>
</sec>
<sec><h3>CONCLUSION</h3>
<p>Inequality in the treatment of patients between different hospitals highlights the need for a coordinated approach in the Slovenian health-care system. It is crucial to establish uniform national guidelines that would define treatment standards, ensure evidence-based patient care, and thus reduce the disparity in the quality of treatment between different medical institutions.</p>
</sec>
</abstract>

BACKGROUND
Navigating the complex health-care system requires the patients to have comprehensive knowledge, active participation, and self-efficacy in health management to effectively engage in planned activities that include diagnosis, treatment, and rehabilitation, to ensure a high quality of life and successfully prevent disease-related complications.

AIM
This study aims to investigate which activities nurses in hospital settings perform to support patients with heart failure to increase health literacy and navigate effectively through the health-care system.

METHODS
Based on qualitative research, the data were collected through semi-structured interviews with 11 nurses from hospitals where patients with heart failure are treated. After reviewing and analyzing the transcribed interviews, a qualitative content analysis of the text followed.

RESULTS
Based on an inductive approach, we first identified coding units, which were grouped into 10 subcategories, and these into five categories: General health literacy, digital literacy, communication health literacy, interprofessional collaboration, and navigation through the health-care system. We found that the treatment of patients with heart failure varies in Slovenian hospitals.

CONCLUSION
Inequality in the treatment of patients between different hospitals highlights the need for a coordinated approach in the Slovenian health-care system. It is crucial to establish uniform national guidelines that would define treatment standards, ensure evidence-based patient care, and thus reduce the disparity in the quality of treatment between different medical institutions.

Navigating the Patient with Heart Failure through the Health-care System – The Perspective of Hospital Nurses

Open Access Macedonian Journal of Medical Sciences

This work is licensed under the Creative Commons Attribution-NonCommercial 4.0 International License.

BACKGROUND
Navigating the complex health-care system requires the patients to have comprehensive knowledge, active participation, and self-efficacy in health...

Navigating the Patient with Heart Failure through the Health-care System – The Perspective of Hospital Nurses

Publié en ligne: 18 juin 2024

Pages: 227 - 233

Reçu: 20 févr. 2024

Accepté: 11 mars 2024

DOI: https://doi.org/10.3889/oamjms.2024.11882

Mots clés
Health-care system, Heart failure, Health literacy, Navigation, Patient journey

© 2024 Tamara Štemberger-Kolnik et al., published by Sciendo

This work is licensed under the Creative Commons Attribution-NonCommercial 4.0 International License.

Navigating the Patient with Heart Failure through the Health-care System – The Perspective of Hospital Nurses

Publié en ligne: 18 juin 2024

Pages: 227 - 233

Reçu: 20 févr. 2024

Accepté: 11 mars 2024

DOI: https://doi.org/10.3889/oamjms.2024.11882

Mots clésHealth-care system, Heart failure, Health literacy, Navigation, Patient journey

© 2024 Tamara Štemberger-Kolnik et al., published by Sciendo

This work is licensed under the Creative Commons Attribution-NonCommercial 4.0 International License.

Mots clés
Health-care system, Heart failure, Health literacy, Navigation, Patient journey