<abstract xmlns="http://www.w3.org/1999/xhtml">

<p>The ISO 9000 series of standards are among the best-known standards developed by the International Organisation for Standardisation ISO. They provide guidance and guidelines for companies and organisations that want their products and services to satisfy customer requirements and their quality to be continuously improved. However, the need for recertification of the Quality Management System (QMS) based on ISO 9001 is increasingly being discussed by managers. The questions asked are: is it necessary to have such a certificate in order to maintain high product quality and customer satisfaction? What is the balance of benefits and losses for maintaining a certificate of this standard? The authors of the paper will try to answer these questions based on the experience of a medium-sized metal manufacturing company.</p>
</abstract>

The ISO 9000 series of standards are among the best-known standards developed by the International Organisation for Standardisation ISO. They provide guidance and guidelines for companies and organisations that want their products and services to satisfy customer requirements and their quality to be continuously improved. However, the need for recertification of the Quality Management System (QMS) based on ISO 9001 is increasingly being discussed by managers. The questions asked are: is it necessary to have such a certificate in order to maintain high product quality and customer satisfaction? What is the balance of benefits and losses for maintaining a certificate of this standard? The authors of the paper will try to answer these questions based on the experience of a medium-sized metal manufacturing company.

Recertification of a Quality Management System based on ISO 9001 - is it a must for a modern manufacturing company?

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This work is licensed under the Creative Commons Attribution-ShareAlike 4.0 International License.

The ISO 9000 series of standards are among the best-known standards developed by the International Organisation for Standardisation ISO. They provide guidance...

Recertification of a Quality Management System based on ISO 9001 - is it a must for a modern manufacturing company?

Publié en ligne: 06 sept. 2021

Pages: 217 - 222

Reçu: 21 juin 2021

Accepté: 06 août 2021

DOI: https://doi.org/10.30657/pea.2021.27.29

Mots clés
ISO 9001:2015, quality management, metal industry, recertification

© 2021 Katarzyna Midor et al., published by Sciendo

This work is licensed under the Creative Commons Attribution-ShareAlike 4.0 International License.

Recertification of a Quality Management System based on ISO 9001 - is it a must for a modern manufacturing company?

Publié en ligne: 06 sept. 2021

Pages: 217 - 222

Reçu: 21 juin 2021

Accepté: 06 août 2021

DOI: https://doi.org/10.30657/pea.2021.27.29

Mots clésISO 9001:2015, quality management, metal industry, recertification

© 2021 Katarzyna Midor et al., published by Sciendo

This work is licensed under the Creative Commons Attribution-ShareAlike 4.0 International License.

Mots clés
ISO 9001:2015, quality management, metal industry, recertification