<abstract xml:lang="en" xmlns="http://www.w3.org/1999/xhtml"><p>The first part of the paper summarizes the specifics of quality and its management in public administration. The second part introduces the approach of the Czech central government to quality management promotion in public administration with regard to classification of approaches proposed by Löffler and Vintar (2004). The approach is more converging to Löffler and Vintar's ‘hands-on’ and supportive approach rather than to passive or control-orientation approaches.</p></abstract>

The first part of the paper summarizes the specifics of quality and its management in public administration. The second part introduces the approach of the Czech central government to quality management promotion in public administration with regard to classification of approaches proposed by Löffler and Vintar (2004). The approach is more converging to Löffler and Vintar's ‘hands-on’ and supportive approach rather than to passive or control-orientation approaches.

Promotion Of Quality Management In Public Administration - The Approach Of Czech Central Government

Faculty of Economics and Administration, Masaryk University, Lipová 41a, Brno, Czech Republic

Review of Economic Perspectives

The first part of the paper summarizes the specifics of quality and its management in public administration. The second part introduces the approach of the...

Promotion Of Quality Management In Public Administration - The Approach Of Czech Central Government

Publié en ligne: 10 févr. 2011

Pages: 133 - 150

DOI: https://doi.org/10.2478/v10135-011-0002-2

Mots clés
quality management promotion, public management, Czech public administration reform

This content is open access.

Promotion Of Quality Management In Public Administration - The Approach Of Czech Central Government

Publié en ligne: 10 févr. 2011

Pages: 133 - 150

DOI: https://doi.org/10.2478/v10135-011-0002-2

Mots clésquality management promotion, public management, Czech public administration reform

This content is open access.

Mots clés
quality management promotion, public management, Czech public administration reform