À propos de cet article

Citez

1. Strelau J, Brzeziński J. red. Psychologia różnic indywidualnych. Warszawa: Wydawnictwo Naukowe Scholar; 2002. Search in Google Scholar

2. Strelau J. red. Psychologia ogólna. Gdańsk: Gdańskie Wydawnictwo Psychologiczne; 2004. Search in Google Scholar

3. Goleman D. Working with emotional intelligence. Bantam; 1998. Search in Google Scholar

4. Husin W, Santos A, Ramos HM, Nordin MS. The place of emotional intelligence in the ‚intelligence’ taxonomy: Crystallized intelligence or fluid intelligence factor? 9th International Conference on Cognitive Science. 2013; 97: 214-223. Search in Google Scholar

5. Goleman D. Inteligencja emocjonalna. Sukces w życiu zależy nie tylko od intelektu, lecz od umiejętności kierowania emocjami. Poznań; Wyd. Media Rodzina; 2012. Search in Google Scholar

6. Salovey P, Brackett MA, Mayer JD. Models of emotional intelligence. Emotional intelligence: Key readings on the Mayer and Salovey model, Ed. RJ Sternberg, New York; 2000: p. 81-119. Search in Google Scholar

7. Salovey P, Grewal D. The science of emotional intelligence. Curr. Dir. Psychol. Sci. 2016; 14(6): 281-285. Search in Google Scholar

8. Dziedzic B, Sienkiewicz Z, Kryczka T, Koper D. Hanna Chrzanowska prekursorka polskiego pielęgniarstwa rodzinnego – świadectwo jej życia. Piel. Pol. 2020; 75(1): 72-76. Search in Google Scholar

9. Magpantay-Monroe ER. Exploring the emotional intelligence of Florence Nightingale. Asia Pac. J. Oncol. Nurs. 2015; 2(2): 107-111. Search in Google Scholar

10. Bulmer Smith K, Profetto-McGrath J, Cummings GG. Emotional intelligence and nursing: an integrative literature review. Int. J. Nurs. Stud. 2009; 46(12): 1624-1636. Search in Google Scholar

11. Regulation of the Minister of Science and Higher Education of 26 July 2019 on training standards for the professions of a doctor, dentist, pharmacist, nurse, midwife, laboratory diagnostician, physiotherapist and paramedic (Journal of Law 2019, pos. 1573). https://isap.sejm.gov.pl/isap.nsf/DocDetails.xsp?id=WDU20190001573 https://isap.sejm.gov.pl/isap.nsf/download.xsp/WDU20190001573/O/D20191573.pdf (accessed on 10.04.2021). Search in Google Scholar

12. Han SS, Han JW, Kim YH. Effect of Nurses’ Emotional Labor on Customer Orientation and Service Delivery: The Mediating Effects of Work Engagement and Burnout. Saf. Health Work. 2018; 9(4): 441-446. Search in Google Scholar

13. Huynh T, Alderson M, Thompson M. Emotional labour underlying caring: an evolutionary concept analysis. J. Adv. Nurs. 2008; 64(2): 195-208. Search in Google Scholar

14. Huynh T, Alderson M, Nadon M, Kershaw-Rousseau S. Voices that care: licensed practical nurses and the emotional labour underpinning their collaborative interactions with registered nurses. Nurs. Res. Pract. 2011; DOI: 10.1155/2011/501790. Search in Google Scholar

15. Nicky J. Care = organisation + physical labour + emotional labour. Sociol Health Ill. 1992; 14(4). Search in Google Scholar

16. Smith P, Gray B. Reassessing the concept of emotional labour in student nurse education: role of link lecturers and mentors in a time of change. Nurse Educ. Today. 2001; 21(3): 230-237. Search in Google Scholar

17. Grandey AA. Emotional regulation in the workplace: A new way to conceptualize emotional labor. J. Occup. Health Psychol. 2000; 5(1): 95-110. Search in Google Scholar

18. Finogenow M, Wrobel M, Mroz J. Deep Acting and Surface Acting Scale (DASAS)-Adaptation of the metod and preliminary psychometric properties. Med. Pr. 2015; 66(3): 359-371. Search in Google Scholar

19. Hochschild AR. The managed heart: Commercialization of human feeling, by Arlie Russell Hochschild. Ed. University of California Press; Berkeley, CA; 1983. Search in Google Scholar

20. Yang FH, Chang CC. Emotional labour, job satisfaction and organizational commitment amongst clinical nurses: a questionnaire survey. Int. J. Nurs. Stud. 2008; 45(6): 879-887. Search in Google Scholar

21. Brotheridge CM, Grandey AA. Emotional Labor and Burnout: Comparing Two Perspectives of “People Work”. J. Vocat. Behav. 2002; 60(1): 17-39. Search in Google Scholar

22. Szczygieł D, Kadzikowska-Wrzosek R, Retowski S. Praca emocjonalna w zawodach usługowych – pojęcie, przegląd teorii i badań. Psychol. Społ. 2009; 4 3(11): 155-166. Search in Google Scholar

23. Gray B, Smith P. Emotional labour and the clinical settings of nursing care: the perspectives of nurses in East London. Nurse Educ. Pract. 2009; 9(4): 253-261. Search in Google Scholar

24. Grandey A, Foo SC, Groth M, Goodwin RE. Free To Be You and Me: A Climate of Authenticity Alleviates Burnout From Emotional Labor. J. Occup. Health Psychol. 2012; 17(1): 1-14. Search in Google Scholar

25. Kinman G, Leggetter S. Emotional Labour and Wellbeing: What Protects Nurses? Healthcare (Basel). 2016; 4(4): 89; DOI: 10.3390/healthcare4040089. Search in Google Scholar

26. Roh CY, Moon MJ, Yang SB, Jung K. Linking Emotional Labor, Public Service Motivation, and Job Satisfaction: Social Workers in Health Care Settings. Soc. Work Public. Health. 2016; 31(2): 43-57. Search in Google Scholar

27. Mikolajczak M, Menil C, Luminet O. Explaining the protective effect of trait emotional intelligence regarding occupational stress: Exploration of emotional labour processes. J. Res. Pers. 2007; 41(5): 1107-1117. Search in Google Scholar

28. Kodeks Etyki Zawodowej Pielęgniarki i Położnej (Code of Professional Ethics for Nurses and Midwives). https://nipip.pl/prawo/samorzadowe/krajowy-zjazdpielegniarek-i-poloznych/kodeks-etyki-zawodowej-pielegniarki-i-poloznejrzeczypospolitej-polskiej/ (accessed on 10.04.2021) Search in Google Scholar

29. Theodosius C. Emotional labour in health care. The unmanaged heart of nursing. Ed. Routledge Taylor & Francis Group; New York (NY); 2008. Search in Google Scholar

eISSN:
2450-646X
Langue:
Anglais
Périodicité:
4 fois par an
Sujets de la revue:
Medicine, Assistive Professions, Nursing