Health facilities and healthcare providers are responsible for the prevention, treatment and control of diseases and must have an increased capacity for resilience to deal with a crisis regardless of its nature. All medical facilities and healthcare providers in Romania have faced challenges in managing cases of infection with the SARS-CoV-2 virus. The mission of this study was to highlight the main challenges generated by the development of the resilience of health facilities and medical service providers in Romania during the COVID-19 pandemic and to provide concrete solutions to respond correctly to this crisis. This qualitative study was conducted through